Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 225 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

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Western Union

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Dec 8, 2020

Could be better

Business process consultant

Recommend

CEO approval

Business Outlook

Pros

Nice working environment. Committed employees.

Cons

Company executives do not have foresight and rely on consulting firms to define business strategy. Employees are overworked as there are insufficient workforce. Poor employee growth and progression.

Western Union Response

Thank you for taking the time to leave a review. We’re glad you enjoyed the work environment while at Western Union. And we agree, we are very fortunate to have such a committed and passionate team of diverse employees helping us move money for better around the world! However, we’re disappointed to hear about the cons you experienced. We want every employee to have a fulfilling career where they can achieve work-life balance, and we strive to provide opportunities equally based on knowledge, skills, and contributions. We value your feedback, and we will share your comments with the appropriate teams as we continue to influence positive change in the organization.

3.0

Nov 6, 2020

Heading toward Global sourcing

Technical analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits - events catering to the workers

Cons

Heading toward global outsourcing, which means cheap pay with no sense of urgency

Western Union Response

Thank you for 8+ years of service at Western Union! We are pleased that you mentioned benefits as a pro as we strive to take care of our employees and their families through our Global Total Rewards program. However, we are sorry to hear about the con you experienced. Given we are globally-minded, we are constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to achieve our business results. We appreciate all feedback we receive from current and former employees, and we will definitely share comments like yours with the appropriate teams as we continue to transform as an organization.

2.0

Oct 26, 2020

Ok company

Ceo-founder

Recommend

CEO approval

Business Outlook

Pros

fun co workers, easy work

Cons

no promotions or opportunities for growth

Viewing 316 - 318 of 2,941 Reviews

Jobs at Western Union

Senior Architect, Software Engineering

Staff Software Engineer

Regional Sales Support

Application Architect in Austin, TX