Western Union reviews

3.4

57% would recommend to a friend

(2,934 total reviews)
avatar

Devin McGranahan

50% approve of CEO

49% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Apr 6, 2026

Do as I say, not as I do

Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with good people

Cons

Senior management is completely disconnected. Employees are subject to strict in-person requirements, with attendance tracked by badge swipes, even though employees must sit at "hot desks." Meanwhile, most senior execs are allowed to work fully remotely. Just one small example of a "do as I say, not as a I do" culture. The result? A demoralized workforce & constant turnover

5.0
Apr 4, 2026

Gaining Momentum

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

1.0
Apr 4, 2026

Do not join if you want job security

Recommend
CEO approval
Business Outlook

Pros

Nothing good. Use and throw policy. High lay off policy

Cons

Use and throw policy. No job security. Layoff every quarter. Worst experience

Viewing 40 - 42 of 2,934 Reviews

Glassdoor has 3,792 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.