Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and vacation time" ((in 214 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 203 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good environment and culture" ((in 137 reviews)); "Good salary and esxpections of work" ((in 136 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 94 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 63 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

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Western Union

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 7, 2024

Annual Layoffs

Senior manager cybersecurity

Recommend

CEO approval

Business Outlook

Pros

They have a defined severance policy that is very generous and unlimited PTO that you got to respectably use.

Cons

Open office concept for everyone except VPs. It's very distracting to have your desk out in the open without even a cubicle wall. It seems to be that every year, there are rolling layoffs. They keep a core and just rotate teams out.

4.0

Oct 3, 2024

Good company

Project manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance is good

Cons

Growth is slow as compared to others

1.0

Sep 30, 2024

Unstable and Uncaring Environment

Technology analyst

Recommend

CEO approval

Business Outlook

Pros

Competitive salary compared to industry standards. Hybrid work arrangement offers some flexibility.

Cons

Western Union has become an increasingly unstable place to work. Regular layoffs mean job security is non-existent—you could wake up jobless any day. Top management is demanding, with little regard for how employees get the job done, as we have no choice but to comply in fear of losing our jobs. Leadership shows minimal interest in employee welfare, cutting feedback opportunities from quarterly to just once a year. The weak leadership fails to stand up for their teams, creating a poor work environment where employees feel unsupported and undervalued.

Viewing 421 - 423 of 2,941 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Vice President, Financial and Regulatory Reporting

Regional Sales Support

Strategic Intelligence Analyst