Western Union reviews

Where to start? When I first started my career with WU more than 6 years ago, it was a fantastic place to work. As a remote employee, being able to plan my own work schedule, travel and and work from home was a great benefit. Unfortunately, this also has it's own downside, even more so in the past 2 years. The work/life balance is nonexistent so working remotely only promotes 60+/hour work weeks. The representatives responding to posts on here mention WU being in a transition period, unfortunately the transition into exactly what, is unclear, even to its employees who have been beat to death with the "WU WAY" initiative. They also mention promoting a healthy culture but that cannot be further from the truth; to say otherwise is a fabrication. Colleagues of mine who have 10-15+ years with the company are leaving in droves which speaks volumes. Morale is at an all time low, the word most used by my colleagues to describe our company is "toxic" and it comes up in almost every conversation. I'm not aware of anyone in my department who has not at minimum interviewed for another job or has some irons in the fire. Most of the low morale can be attributed to unrealistic expectations, high-volume of work with constantly changing internal procedures, and poor leadership from upper-management who don't have the time nor want, to address the concerns of their personnel. Most of the leaders who I highly respected have left the company and we're left with managers who are burned out themselves and have no drive to lead or instill any positivity into their staff. WU is simply not a great company to work for anymore.

The company is currently in a hiring freeze and doing poorly so there is little to no room for growth and advancement, most of the talent leaves after a couple of years. Upper management seems to lack a consistent vision or is unable to execute which has led the company to consistently miss goals. WU Way is a joke and WU Way 2.0 only shows how ineffective the program is.