Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

57% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 218 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good environment and culture" ((in 131 reviews)); "Good salary and esxpections of work" ((in 129 reviews))

What are the cons of working at Western Union according to real employee reviews?

"constant layoffs ." ((in 89 reviews)); "Poor Leadership and path on the direction for the future" ((in 78 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What Western Union locations have received the highest employee ratings?

Sunrise , Houston , Dallas , Montvale , Austin

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Western Union

Western Union reviews

3.4

57% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

50% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 10, 2026

Good salary, but unstable work and clueless leadership

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Good Salary, some good benefits

Cons

Unstable work, clueless leadership, they advocate for change but no one really wants change.

3.0

Jun 7, 2026

Strong leadership impacts growth, but management chaos hinders development

Foreign exchange professional

Recommend

CEO approval

Business Outlook

Pros

As a Team Leader and Financial Consultant at Western Union's Paris office, I drove B2B growth and enhanced customer satisfaction. Leading a team of financial consultants, I focused on building strong client relationships and delivering tailored solutions for international transactions. My expertise helped clients optimize remittance processes, improve cash flow, and reduce costs. I implemented strategic initiatives to boost team performance and conducted training sessions for product knowledge and sales skills, ensuring we met and exceeded targets effectively.

Cons

caos of inner management, low potential of self-development

1.0

Jun 6, 2026

Do not join if you want job security

Associate solution engineer

Recommend

CEO approval

Business Outlook

Pros

Cab and pay but no job security

Cons

- Weak higher management with poor decision-making. - Continuous layoffs creating job insecurity. - Lack of company growth and vision. - Layoff-driven policies affecting employee morale. - Favoritism in management — promotions only for those who blindly follow managers. - No technical events or skill-building opportunities. - Cost-cutting everywhere, impacting resources and innovation.

Viewing 4 - 6 of 2,934 Reviews

Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Personalization & Engagement Product Manager

Partner Service Manager

Regional Sales Support

Senior Manager, Product Management