Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)
avatar

Devin McGranahan

52% approve of CEO

50% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jun 1, 2017

Executive Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Regular pay check and good co-workers

Cons

Everything else - bad culture, pay scale, work hours and treatment.

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Western Union Response
9y
Thanks for sharing. We noticed you're a current WU employee of more than 5 years and your feedback is very important to us. We agree with the "pros" you shared, our co-workers are great! However, we would like to get more details on the "cons" and advice to management. Please send us an email: careers@westernunion.com. Thank you.
1.0
Apr 6, 2026

Do as I say, not as I do

Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with good people

Cons

Senior management is completely disconnected. Employees are subject to strict in-person requirements, with attendance tracked by badge swipes, even though employees must sit at "hot desks." Meanwhile, most senior execs are allowed to work fully remotely. Just one small example of a "do as I say, not as a I do" culture. The result? A demoralized workforce & constant turnover

2.0
Sep 12, 2025

Difficult company to work for

Recommend
CEO approval
Business Outlook

Pros

Good coworkers, good pay, nice building with covered parking

Cons

Fractured leadership that can’t get along. Can’t seem to make up their mind on a direction. They don’t treat employees well at all.

Viewing 79 - 81 of 2,935 Reviews

Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.