Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Mar 14, 2017
Recommend
CEO approval
Business Outlook

Pros

I work within the Business Solutions division of Western Union and everything is built around a high performance sales culture. The expectations are high but the rewards for success are even greater! I've been with the business more than 12 years (dating back to Travelex Global Business Payments era) and it has enabled me to grow personally and professionally and also markedly increase my financial stability and standard of living as a result of what I've earned in bonus due to my hard work and success performance.

Cons

It's not a 9-5 job; to be highly successful you need to treat it almost like a "vocation". That is not to say that there is no regard for "work-life balance"; this is an area that is being addressed and improved but, as with most things in life, you get out what you put in! It should also be noted that as we move towards a more regulated (banking) environment you will need to study for and achieve an appropriate level of Professional Qualifications. The business will of course support you fully (including footing the cost) in this process.

2.0
Mar 13, 2017

I'm looking elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Finally trying to get with the times. Something that should have started 5-10 years ago.

Cons

Cost of benefits raise faster than annual raises. Cut costs through layoffs and/or attrition; current workforce is understaffed and over worked.

2.0
Mar 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, plenty vacation days

Cons

Prepare to not be given any direction what-so-ever. Management refuses to train, teach or show employees anything. They are always too busy for you and constantly pushing for revenue for their own bottom line. Moral is low and Management is disengaged. No opportunities for growth, rampant favoritism from management. Toxic environment.

Viewing 2383 - 2385 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.