Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Feb 15, 2017

Committed to leading a global industry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've found that "moving money for better" is much more than your average tagline here. I love knowing that our core business makes a very tangible difference in people's lives all over the world. I also really enjoy the team I work with. WU has employees in over 50 countries (and does business in 200+), so thinking globally is a must. Also, after a few attempts, I feel like WU is now seeing some real traction from its heavy investments in technology and compliance capabilities. The legacy of innovation to stay not only relevant, but a market leader is impressive. Nice benefits as well (maternity/parental/military leave, etc.). Fairly casual culture, while still very performance focused.

Cons

Being a global company is a two edged sword at times. Pretty much anything you read about in the global news, impacts our business in some way. Sometimes positively (e.g. surging economies in some countries), and sometimes negatively (e.g. a soft oil market at the moment). Also, since the company is currently rapidly expanding its digital/mobile money transfer and payments strategy, there are lots of things that are still being figured out. Lot's of ambiguity at times as WU charts its course in fintech. Again some people thrive in that environment, but it's not for everyone.

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Western Union Response
9y
Thanks for taking the time to leave a review! Great input.
3.0
Feb 15, 2017

Accounts Payable specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work environment, great colleagues. Effective employee recognition system

Cons

Because it's such a huge company you don't really feel valuable. Also, it might be because of my job role as it's back office and our job is not as visible as sales guys or BDMs

5.0
Feb 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Loads to mention but top 5 are Flexibility, fair Managers, generous benefits package, development opps globally, plenty of opps to showcase skills/experience

Cons

US co so long hours and travel often required. Office is quiet and hard to socialise with other employees.. office location has bad public transport links

Viewing 2395 - 2397 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.