Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
avatar

Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Aug 18, 2020

Diverse and Supportive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture is diverse and even during this pandemic situation, management handled it very well.

Cons

Can't think of any at the moment

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Western Union Response
5y
No cons?! That is what we love to hear! #WOOTWU We love that you mentioned diversity as a pro! At Western Union, we are passionate about creating a diverse and inclusive work environment where everyone feels supported. Given the current COVID-19 pandemic, we are prioritizing the health and safety of our employees, providing flexible work arrangements while maintaining productivity for our business and our customers. We're glad you appreciate our organization's response, and we hope you continue to stay safe and healthy!
3.0
Aug 16, 2020

Culture

Recommend
CEO approval
Business Outlook

Pros

Good pay , work life balance

Cons

No scope for inorganic growth . Uni product company resulting in limited learning

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Western Union Response
5y
Thank you for leaving a review. We're glad you listed compensation and work-life balance as pros! However, we are disappointed that you mentioned a lack of learning and growth opportunities as cons. We are in the middle of a very transformative time with various changes and rapid digitization to drive growth and improve our customer experience. We also strive to provide opportunities for all employees based on knowledge, skills, and abilities. We value all feedback from our former and current employees, and we will share your review with the appropriate teams moving forward.
2.0
Aug 16, 2020

Manager

Recommend
CEO approval
Business Outlook

Pros

Short hours which means I get to do other things

Cons

Early start so trains have to be on time

avatar
Western Union Response
5y
Thank you for your review! We want all our employees to have fulfilling careers and achieve a healthy work-life balance, and we're glad you are experiencing this. We appreciate your feedback, and we hope you continue to have a positive experience as a #WUEmployee!
Viewing 2578 - 2580 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.