Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 211 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 181 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 90 reviews)); "Poor Leadership and path on the direction for the future" ((in 78 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jun 24, 2020

So far I am enjoying my stay here

Manager, regional facility operations

Recommend

CEO approval

Business Outlook

Pros

Good salary offer and benifits

Cons

Some co-workers are difficult to work with

Western Union Response

6y

Thank you for sharing your review, and we are thrilled to hear that you are enjoying your experience as a #WUEmployee! We love that you mentioned salary and benefits as pros to working at Western Union! We do our best to take care of our employees and their families through our Global Total Rewards program. However, we are disappointed to hear about your experience with your co-workers and management. We strive to build a culture of collaboration and to allocate resources and opportunities equally, based on contribution, skills, and experience. We are committed to fostering a culture where employees can share their concerns and constructive feedback. As a current employee, we highly encourage you to discuss your feedback with your manager, answer our WU Listens survey, or to reach out to us confidentially through careers@westernunion.com.

5.0

Jun 20, 2020

Great place to work

Compliance associate

Recommend

CEO approval

Business Outlook

Pros

Private Insurace, paid lunch time

Cons

A lot people had good work-life balance, but some teams get very overloaded for extended periods of time

Western Union Response

6y

Thank you for taking the time to write a review. We're always thrilled when employees think we're a great place to work! We love that you mentioned some of our benefits as pros to working in Western Union. We want all our employees to be happy and fulfilled in their careers here, along with having a healthy work-life balance, and so it is disappointing to hear that you did not experience this. We value all feedback from former and current employees, and we will definitely share your feedback with the appropriate teams.

5.0

Jun 8, 2020

Product Operations

Product specialist

Recommend

CEO approval

Business Outlook

Pros

Great culture and work environment

Cons

Organizational changes with no good communication plan

Western Union Response

6y

Thank you for leaving a review! We're glad that you enjoyed our company's culture and work environment. We feel that providing a healthy work-life balance is key, and so we are constantly looking for ways our employees can maximize this balance in their lives. Western Union has been going through a very transformative time, changing the way we work to deliver a better customer experience and drive growth for the company. As continuous improvement plays an important part in this transformation, we appreciate all feedback from our employees. We will take note of your feedback and share this with the appropriate teams.

Viewing 2593 - 2595 of 2,941 Reviews

Jobs at Western Union

Manager, T&E and Accounts Payable

Product Manager, Compliance Systems & Analytics

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Manager, People Analytics & AI

Western Union

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