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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      59% would recommend to a friend

      (2,939 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Feb 19, 2020

      Great company love western union

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for, they look after you and great benefits

      Cons

      Lack of internal promotion and some management don’t listen

      avatar
      Western Union Response
      6y
      We're glad to hear that you love the company and believe that Western Union is a great place to work! We care about every employee, and so we do our best to provide great benefits and a positive, collaborative work environment. We're sorry that you feel that way about career growth and management. We always seek to provide opportunities based on contribution, skills, and experience. Leadership development is also an ongoing priority so that our employees feel supported with the work they are doing in the company. As a current employee, we encourage you to share your thoughts further so that we can better influence positive change. You can do this through our monthly WU Listens survey, discussing career growth opportunities with your manager, or if you would like, you can connect with us confidentially by emailing careers@westernunion.com.
      4.0
      Feb 14, 2020

      Great place to put your thoughts to see in implementation

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global environment, you have to generate work yourself by doing POCs

      Cons

      Less option for growth and career progression

      avatar
      Western Union Response
      6y
      First, we want to say thank you for all your hard work as a #WUEmployee! We do our best to encourage every team member to share their thoughts and ideas that will contribute to making Western Union a great place to work. We are disappointed that you had a negative experience in terms of career growth. We strive to provide opportunities equally based on contribution, skills, and experience. Depending on your location, we highly encourage you to visit our wu.com/careers website to explore other roles at the company.
      2.0
      Feb 8, 2020

      WU is good place to start, but it's really difficult to get any promotion.

      Aml compliance officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company's culture is good.

      Cons

      Terrible benefits package, salaries are lower than the market's average, usually, people get promotions not because of their knowledge and hard work, but because their relationship with management.

      avatar
      Western Union Response
      6y
      Thank you for leaving a review and we thank you for being with our #WULithuania team for 5+ years! We’re happy to see that you listed the company culture as a pro and we agree because we are so lucky to have passionate people on our team! We are saddened to hear about your experience regarding benefits and promotions We do our best to take care of our employees by providing a competitive salary and benefits package and by considering promotions based on knowledge, ability, and contribution. We appreciate your feedback as we continue to create positive change in the organization. You may also feel free to share your thoughts with us through our different avenues for feedback such as discussing with your manager, responding to our monthly WU Listens program, or emailing us confidentially through careers@westernunion.com.
      Viewing 2614 - 2616 of 2,939 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,801 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.