Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 203 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 198 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 166 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 109 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 73 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,938 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,938 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

4.0

May 1, 2019

Good Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice place to work and providing a good compensation and benefits and having good infrastructure

Cons

Less technical growth and less onsite opportunity

Western Union Response

7y

Thank you for your feedback. Good to see the areas that you have recognized as pros such as benefits and compensation. We strive to allocate resources and provide opportunities equally, based on contribution, skills, and experience. If you'd like to share more detailed and confidential information with us, please reach out to us at careers@westernunion.com.

4.0

Apr 22, 2019

Product Analyst

Product analyst

Recommend

CEO approval

Business Outlook

Pros

Good to learn. Work culture is good.

Cons

Processes are not well defined.

Western Union Response

7y

Thanks for taking the time to share your experience with us. We're glad to see you've enjoyed our company culture and recognize our consistent efforts to encourage professional development in each of our employees. At WU, we provide our employees opportunities based on knowledge, skills, and desire to learn new things. Thank you for leaving a review.

4.0

Apr 18, 2019

It's ok

Senior coordinator

Recommend

CEO approval

Business Outlook

Pros

Friendly environment, good upper management

Cons

So so many. Too occupied, too stressed, basically too little money for the loads of works

Western Union Response

7y

We're happy to see you note our company culture and management as pros! We value the hard work and time our employees dedicate to their work at WU, and in return, we are proud to offer each employee a wide variety of benefits. In regards to your feedback about compensation, we can share that we pay competitively, based on annually reviewed market survey and analysis. Thanks for recommending us as an employer. We LOVE our employees!

Viewing 2671 - 2673 of 2,938 Reviews

Jobs at Western Union

Senior Technical Product Manager – Wallet & Account Platform

Senior Manager, Corporate Development

Principal Software Architect / Engineer

Retail Sales and Customer Service Associate in Dallas, TX at Buckner Blvd

Western Union

Western Union reviews

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Good Company

Product Analyst

It's ok

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