Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 228 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 193 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 171 reviews)); "Good environment and culture" ((in 126 reviews)); "Pay is good and competitive" ((in 97 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 93 reviews)); "Poor Leadership and path on the direction for the future" ((in 73 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 57 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

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Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

2.0

Dec 10, 2014

Great people but the most dysfunctional company on the planet

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the people you work with will be the best Very high salary for Colorado and nation Benefits

Cons

Constant layoffs Company strategy changes like the wind (5 year plans never last more than a year) Lots of complacent people (handcuffed to the Titanic, don't care about their jobs or company) Work-life varies by department and even team (from 24/7 to flexible / remote) Some senior management lives in another world CEO is a great person but not fit to lead company in today's cut throat business world

5.0

Dec 6, 2014

Good company

Tech support

Recommend

CEO approval

Business Outlook

Pros

Great pay, benefits,vacation, 401 k pension ,excellent bonus

Cons

Hours, management, distance,location,hard to be off

3.0

Dec 1, 2014

Driven by short-term strategy to satisfy shareholders rather than focusing on long term sustainable success

Talent management manager

Recommend

CEO approval

Business Outlook

Pros

Great people, however a lot have left, used to feel like a family and there used to be lots of opportunity. They give people good opportunities to learn and grow, move abroad etc. Not scared to make bold changes.

Cons

Decisions are made, you get part of the way to making it happen and then the landscape changes. No long term goal, just satisfying the shareholders from quarter to quarter. Significant change to regions, leadership, with short-term pressure.

Viewing 2683 - 2685 of 2,934 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Front Desk Ambassador (Badge Administrator)

Regional Sales Support

Retail Sales and Customer Service Associate in Phoenix

Western Union

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Great people but the most dysfunctional company on the planet

Good company

Driven by short-term strategy to satisfy shareholders rather than focusing on long term sustainable success

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