Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 221 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good environment and culture" ((in 127 reviews)); "Pay is good and competitive" ((in 101 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Lots of layoffs and re" ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,938 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Sep 16, 2018

Nice company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company and benefits

Cons

Human Resource department should work better

Western Union Response

7y

Thank you for your 3+ years of service on our team! We are always happy to hear from our former employees and appreciate the time you took to leave a review.

3.0

Sep 9, 2018

Poor Management staff

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the mangers are not up to the mark, people working under them are over qualified, therefore lot of conflicts in teams.

Cons

Working environment of Pune TEC is equal to service base company

Western Union Response

7y

Thank you for leaving a review. We recognize the impact our leaders can have across the organization. We will look for ways to use your constructive feedback to help improve our communication and culture.

2.0

Sep 9, 2018

Forecasting Churn

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

slightly above average pay, hires good people, thought leadership and good products in some areas

Cons

back office staff have no accountability, very slow to get new developments, sales strategy is just to churn staff

Western Union Response

7y

Thanks for sharing your thoughts. We agree our WU hires great people (Go #WUTA)! If you'd like to share more detailed feedback with us, please reach out to us via email at careers@westernunion.com

Viewing 2701 - 2703 of 2,938 Reviews

Jobs at Western Union

Product Manager, Compliance Systems & Analytics

North America Strategic Business Development Director

Manager, People Analytics & AI

Product Manager, Payments, Funds-In, North America

Western Union

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