Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 223 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good salary and esxpections of work" ((in 136 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Lots of layoffs and re" ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,936 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Western Union has an employee rating of 3.5 out of 5 stars, based on 2,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Apr 25, 2018

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team work, good opportunities given if you want them

Cons

lots of office politics at work

Western Union Response

7y

At WU, who you work with can be as important as the work itself! #teamworkmakesthedreamwork

5.0

Apr 9, 2018

Agent Lifecycle Management.

Agent database administrator

Recommend

CEO approval

Business Outlook

Pros

Best Place to Work Indeed. I have two years working at Western Union (LAROC) at Costa rica. If you´re looking for stability this is the right place. They have a lot of benefits like transportation. Private insurance. Breakfast--Lunch Subsidy. Bikes to ride around Forum 2 Activity Clubs Incredible Facilities Etc. There is oportunity to grow in the company but this obviously takes time. The culture of inclusion it's wonderful.

Cons

I can speak from experience as I started in one of the compliance departments that there are many Micromanagers on these departments. The work it's very interesting but enviroment there it's very heavy.

Western Union Response

7y

We're happy to see that you would describe WU as a "Best Place to Work"! #WUROCKS We're also glad that you've recognized all the awesome benefits and perks that we offer. We've read your comments on company culture and management, and we will share with the appropriate teams. Thank you for writing a review about being on our Costa Rica team.

4.0

Apr 5, 2018

Global Agent Life-Cycle Management

Agent database administrator

Recommend

CEO approval

Business Outlook

Pros

The possibility to learn from other teams is there for you to take advantage of. The work environment is great and invites you to stay. Even if your position is not compliance related, all WU employees are required to have a certain level of knowledge regarding compliance policies which is a nice feature to your resume.

Cons

Growth opportunities are there; however, hiring processes are most of the times biased, and moving to another position might take a while for some people to happen (even years). Once you get a promotion, the transition to your new role could be certainly cumbersome depending on the business unit you are moving to.

Western Union Response

7y

Thank you for taking the time to share about your experience as an agent database administrator. We're glad that you appreciate our company culture and opportunities for growth and learning. We assure you that we strive to provide opportunities fairly, based on knowledge, skills, ability, and contributions. If you have more details to confidentially share about your experience, we encourage you to email us: careers@westernunion.com.

Viewing 2725 - 2727 of 2,936 Reviews

Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Manager, T&E and Accounts Payable

North America Strategic Business Development Director

Technical Program Manager – Compliance Systems & Analytics

Western Union

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Great company

Agent Lifecycle Management.

Global Agent Life-Cycle Management

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