Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Benefits are good and there are clear tools for understanding them." ((in 212 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 166 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 100 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 92 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 23 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Sep 27, 2017

Moving the WU WAY !!!

Senior associate solution engineer

Recommend

CEO approval

Business Outlook

Pros

Better environment, Good mentors, Enthusiastic environment to be in

Cons

Trying to find them !!!

Western Union Response

8y

Wow, a review with the WU WAY! Yay! Thanks for sharing. We hope you continue to help us drive the cultural changes to make the WU WAY the BETTER way to improve the way we work, deliver a BETTER customer experience and drive growth!

4.0

Sep 22, 2017

Business Analyst

Business analyst

Recommend

CEO approval

Business Outlook

Pros

- Great place to start career - A lot of possibilities to move internally vertically and horizontally - Many different departments - possibilities to change direction - A lot of very talented people, good environment - OK pay - International employees - many opportunities to meet people with different backgrounds - Improved feedback system, required to receive feedback/set up goals at least every quarter (much better than every half)

Cons

- Lack of direction, major initiatives are not aligned with each other - Constant transformation, every year there is a new super project, ex. WU Way, Transformation Office, etc - Internal trainings are more oriented to people managers and individuals contributors at the same level might be overlooked - IT is mostly outsourced and the quality is quite lacking. Although, lack of investment might be related to just established India ROC

Western Union Response

8y

We want to thank you so much for providing such thoughtful and useful feedback for the WU community on Glassdoor! We will share these detailed insights with the various teams to help influence smart improvements for a BETTER WU experience. We wish you best in your career!

5.0

Sep 19, 2017

Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Best team ever, always changing tasks an no boredom at work what so ever

Cons

Sometimes procedures change too often and work optimisation could be implemented faster

Western Union Response

8y

We love all our WU teams, it’s the WU WAY! Thank you for sharing. As we move to this new culture, there will be changes and that can be an adjustment. And if you'd like to provide ideas to make your experience that much better, please email careers@westernunion.com!

Viewing 2764 - 2766 of 2,935 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate in Los Angeles, CA at Beverly Blvd

Retail Sales and Customer Service Associate in Dallas, TX at Buckner Blvd

Regional Sales Support

Western Union

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Moving the WU WAY !!!

Business Analyst

Associate

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