Western Union reviews

3.5

59% would recommend to a friend

(2,933 total reviews)
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Devin McGranahan

53% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jul 27, 2013

Good company to work for but many changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company makes many changes which allow a person to learn new things

Cons

When change happens culture needs to change which is not easy

3.0
Jul 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Some things that work for WU are the great brand it has, the business it does. Apart from this at in individual level things that worked for me were compensation, benefits, work life balance, travel

Cons

WU can work towards improving it's strategy. The start can be made by more competent people handling important roles. More points that need change are 1. Bureaucracy 2. Highly political environement 3. Slow pace of change 4. too many approvals to implement anything 5. absolutely no career growth 6. very little focus on development 7. no empowerment 8. everything comes and has to be done only from the US 9. Frequent lay-off's

2.0
Jul 23, 2013

Hoards of Middle Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I cannot emphasize enough that the pay is really good, especially considering the very low expectations.

Cons

Depending on your ethics (this might be considered one of the Pros) 80% of the Sr. Management and above on my team worked less than 20 hours/week. Hoards of middle management. Becoming out of date very quickly. No Accountability. No Direction.

Viewing 2812 - 2814 of 2,933 Reviews

Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.