Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 228 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good salary and esxpections of work" ((in 126 reviews)); "Good environment and culture" ((in 119 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Sep 24, 2015

WU European Regional Operations Centre

Fraud specialist

Recommend

CEO approval

Business Outlook

Pros

Great international team with people from all around the world. Constant online training program for all the employees. Great promotion possibilities because of the constantly growing team.

Cons

Since the Vilnius office is an operational center, some of the tasks get routine and boring after some time. The evaluation of employees lack flexibility. As in all big companies there is high bureaucracy level in terms of decision making.

3.0

Sep 14, 2015

Operations Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Multicultural environment, good career development opportunities. Financially very successful and stable.

Cons

Too bureaucratic environment, too much compliance driven. The company continues to struggle with innovation and has been a one trick pony for too long. Frequent reorganizations mean a lot of uncertainty among employees.

3.0

Sep 2, 2015

Good bunch of people but tough environment

Key account manager

Recommend

CEO approval

Business Outlook

Pros

They tend to hire young, enthusiastic salespeople meaning that there is normally a good atmosphere in the office and a pretty good social scene

Cons

Senior management constantly talking about long-termism, managers on the ground only interested in a quick win and making the monthly number

Viewing 2866 - 2868 of 2,934 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Front Desk Ambassador (Badge Administrator)

Regional Sales Support

Retail Sales and Customer Service Associate in Phoenix

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

WU European Regional Operations Centre

Operations Manager

Good bunch of people but tough environment

Jobs at Western Union

Western Union reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Western Union

Western Union reviews FAQs