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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,934 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Feb 23, 2015

      Good Vision

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good Colleagues - Great Culture and Values

      Cons

      - Work Life Balance - A bit understaffed

      2.0
      Feb 12, 2015

      Very unorganized

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice team, aims to provide a good service

      Cons

      Company is constantly changing rules and guidelines, the systems were constantly failing which makes it really hard for us to provide good customer service

      3.0
      Dec 1, 2014

      Driven by short-term strategy to satisfy shareholders rather than focusing on long term sustainable success

      Talent management manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, however a lot have left, used to feel like a family and there used to be lots of opportunity. They give people good opportunities to learn and grow, move abroad etc. Not scared to make bold changes.

      Cons

      Decisions are made, you get part of the way to making it happen and then the landscape changes. No long term goal, just satisfying the shareholders from quarter to quarter. Significant change to regions, leadership, with short-term pressure.

      Viewing 2875 - 2877 of 2,934 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.