Whataburger reviews

3.5

52% would recommend to a friend

(4,522 total reviews)
avatar

Ed Nelson

69% approve of CEO

48% positive business outlook

Whataburger has an employee rating of 3.5 out of 5 stars, based on 4,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Whataburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Jul 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Discount on food Weekly pay Benefits at full time Can be opportunities for advancement Fellow employees can be cool

Cons

People are cool, but most of the front-of-house people tend to be lazy and the harder workers tend to pick up the slack that the lazy people leave behind. Pretty typical for most jobs in fast-food/quick service. Some of the managers are a pain to work with and can either make your day easy and fun or make you think about quitting. Benefits are at full time (not a bad thing), but you have to be coded in the computer as full time to receive eligibility. You may work full time hours, but that won't count towards eligibility unless you're coded in the computer as full time. The general manager was terrible. Extremely lazy when he was around. If he wasn't sitting at his desk doing nothing in the small office, he was on vacation. Had no respect for anyone's requested time off or work/life balance AT ALL. Had many of my employees report to me that he has called them into work while on vacation/school/ AT A FUNERAL on MULTIPLE occasions. Ignored many employee's specified scheduling availability resulting in employees not showing up for shifts and wrongful discipline for not showing up.

2.0
Jul 21, 2018

Corporate Office Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family owned, discount meals, guiding principles good if the supervisors followed them as they should.

Cons

Too much gossip and only promotes by "who you know" - also hiring directors that do not follow company pride, care, love,. Side note, they won't even eat Whataburger food - doesn't make sense.

4.0
May 21, 2018

Good Company with Room for Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family-owned company. Surrounded by good, well-meaning people.

Cons

Overall benefits (PTO and 401(k) in particular). No flexibility in work schedules or workplace flexibility. Limited work tools. Little to no decision making (everything must go through senior/executive management)

Viewing 106 - 108 of 4,522 Reviews

Glassdoor has 4,628 Whataburger reviews submitted anonymously by Whataburger employees. Read employee reviews and ratings on Glassdoor to decide if Whataburger is right for you.