Is Whataburger a good company to work for as a Customer Service/Cook?

Customer Service/Cook professionals working at Whataburger have rated their employer with 4.2 out of 5 stars in 198 Glassdoor reviews. This is a higher than average score with the overall rating of Whataburger employees being 3.5 out of 5 stars. Search open Customer Service/Cook Jobs at Whataburger now and start preparing for your job interview by browsing frequently asked Customer Service/Cook interview questions at Whataburger .

Does Whataburger pay Customer Service/Cook employees well?

Customer Service/Cook professionals rate their compensation and benefits at Whataburger with 3.5 out of 5 stars based on 198 anonymously submitted employee reviews. This is 5.9% better than the company average rating for salary and benefits. Find out more about Customer Service/Cook salaries at Whataburger.

How happy are Customer Service/Cook professionals working at Whataburger?

67% of Customer Service/Cook employees at Whataburger would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Customer Service/Cook professionals have also rated Whataburger with a 3.3 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.5 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Whataburger?

Cashier (479) , Manager (295) , Team Leader (277) , Team Member (271) , Crew Member (130) , Cook (125) , Line Cook (70) , General Manager (59) , Sales Associate/Cashier (59) , Crew Member/Grill Cook (43) , Restaurant Manager (38) , Assistant Manager (35) , Team Lead (32) , Operating Partner (29) , Family Member (28)

What are the pros of working at Whataburger according to real employee reviews?

"The pay was good for a first time job with no experience as a teen in high school." ((in 434 reviews)); "Great people to work with and challenging" ((in 199 reviews)); "Flexible hours their willing to work with you and understand that there are things that may happen that can keep u from coming in" ((in 176 reviews)); "The benefits are great with Whataburger and money is there to be made plenty of hours" ((in 138 reviews)); "You get paid weekly flexible schedules and discounts on food" ((in 125 reviews))

What are the cons of working at Whataburger according to real employee reviews?

"Bad management and very tiring" ((in 298 reviews)); "I took a position in the real estate segment... my “team” was unwelcoming... my manager was rude & cold." ((in 230 reviews)); "Too much favoritism for certain races and not for all" ((in 48 reviews)); "When rush hour hits it is a pain to keep up and there is no training." ((in 45 reviews)); "No breaks and scheduled on days I’m not supposed to be there" ((in 33 reviews))

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Whataburger

Whataburger Customer Service/Cook reviews

4.2

67% would recommend to a friend

(198 total reviews)

Ed Nelson

73% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Culture & values

3.5

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

3.3

Work/Life balance

Customer Service/Cook employees have rated Whataburger with 4.2 out of 5 stars, based on 198 company reviews on Glassdoor. This indicates that most Customer Service/Cook professionals have an excellent working experience there. Whataburger is rated in line with the average (within 1 standard deviation) by Customer Service/Cook professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

198 reviews

4.0

Mar 26, 2025

Environment

Cook

Recommend

CEO approval

Business Outlook

Pros

They pay weekly and fast paced

Cons

You will usually be short staffed

3.0

Mar 6, 2025

Great

Cook

Recommend

CEO approval

Business Outlook

Pros

Good people and management is awesome

Cons

Can be stressful and fast paced

3.0

Jan 30, 2025

Okay

Line cook

Recommend

CEO approval

Business Outlook

Pros

Money food location experience people

Cons

pay environment management career advancement coworkers

Viewing 10 - 12 of 198 Reviews

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Jobs at Whataburger

Restaurant Manager - Unit 854

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Whataburger reviews FAQs

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Whataburger

Whataburger Customer Service/Cook reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Environment

Great

Okay

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