Whataburger reviews

"Customer Service" to Whataburger as a whole means "do whatever the customer wishes, no matter how unreasonable it is". And more than often you will encounter the unreasonable for even the smallest mistakes made. There are even instances that customers will lie to you over the phone (instead of in your face) just to get a free meal, and there's only so much proof-checking you can do. This can warrant to anyone (myself included) just making up any story just to get another batch of food at the store's expense. Benefits are another problem, as they have their limitations as well. For regular employees, don't expect any vacation or sick pay at all, and expect your insurance window to be limited to one month out of the year instead of being available at any given time of the year. For anyone in management, sick pay rolls on as high as it can go, but vacation weeks are on a 'use it or lose it' basis - no roll-overs or cash ins. Bonuses are also on shaky ground as it's all based on rigged performance factors.

Once you become a menager you pretty much sit still in that posistion for a while. It's about who you know rather then what you know. The rules in black and white are only to be followed when the powers of be deem it necessary. GM'S stab each other in the back if it means getting ahead. Right is right and their wrong is right. Pride love and care. Yeah right. Family looks out for each other they don't throw each other under the bus first chance they get. If it boils down to you or them they'll throw you out the bus.