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      Wiley

      Engaged Employer

      Wiley reviews

      3.6

      65% would recommend to a friend

      (2,180 total reviews)

      Matthew Kissner

      60% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Wiley has an employee rating of 3.6 out of 5 stars, based on 2,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      2K reviews
      2.0
      Jul 12, 2023

      Sinking Ship

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pto, flexible work environment

      Cons

      there is a constant need to reorganize and the most recent is the most disturbing one yet. If the mission is to drive employees away and irritate customers, then well done. Despite all the talk about DEI, this is a company full of white men. Despite all the talk of the humanity of treating employees, this last reorganization shows a company that clearly doesn't understand or care about the employees. Companies have been acquired only to discover after the fact that mistakes were made and divestitures must happen. The people in charge of the core sector of the business have a major lack of understanding of the marketplace. Every word that comes out of management's mouth is a lot of nonsense and cheerleading without substance.

      avatar
      Wiley Response
      2y
      Thank you for sharing your feedback about your experience at Wiley. We appreciate your feedback and the positive aspects you highlighted, such as good PTO and a flexible work environment. We understand that change can be challenging, and we acknowledge that it may have caused uncertainty and frustration among employees, even those not directly impacted. Our CEO recently shared that we are focused on simplifying our organization and that we will lean into our strength as a global "Knowledge Company". This simplification unfortunately requires tough business decisions. Acquisitions and divestitures are complex processes, and we acknowledge that mistakes can happen. Our goal is to learn from these experiences and make informed decisions for the benefit of the company and its employees. Our intention is always to consider the well-being of our employees and ensure they are set up for success. We value you as an employee, and we thank you for your contributions. We are committed to creating a positive work environment and your feedback is crucial to this process. Your voice and experience matter to us. We encourage you to reach out to share your ideas with your manager or your People Business Partner to help us improve and we can address directly.
      1.0
      Jun 5, 2020

      Hide the knives or they'll be in your back.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good content and customers, lots of good people.

      Cons

      So much consolidation going on, people are being put in charge of businesses they have no idea how to run or how they work. The results are disastrous.

      avatar
      Wiley Response
      6y
      Thank you for your feedback. We are committed to creating a comfortable, transparent and collaborative environment, so I'm disappointed to hear of your experiences. Unfortunately, transitions during such unprecedented times can make things difficult, we are grateful to our employees who can weather the storm as we adjust with the change.
      2.0
      Aug 2, 2019

      Hard work does NOT pay off

      Product
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, talented colleagues. Good work/life balance but that is ultimately dependent on your line manager.

      Cons

      There's really no clear focus. At least in certain areas. Someone leaves and they don't rehire in a foolish effort to save money. And just push the work to capable already maxed out colleagues under the guise of it's "good visibility" etc. Then people just try to keep everything afloat with no clear possibility of advancement because you're stretched so thin doing a million different things that at the end of the day really aren't related.

      avatar
      Wiley Response
      6y
      Thanks for the review. You're right that the people at Wiley are great, talented, dedicated people. It sounds like you're feeling overworked and under appreciated. Have you considered getting in touch with your Human Resources Business Partner to discuss some options? Did you know that there's a "Career Path" program to help plot out and advance your career at Wiley? Check it out!
      Viewing 31 - 33 of 2,180 Reviews
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      ReviewsWiley reviews

      Glassdoor has 2,424 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.