Is Wiley a good company to work for?

Wiley has an overall rating of 3.7 out of 5, based on over 2,428 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Wiley to a friend and 44% have a positive outlook for the business. The best reviews about Wiley have been left by employees working as Intern , Software Engineer and Account Manager .

Does Wiley pay their employees well?

According to anonymously submitted Glassdoor reviews, Wiley employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Wiley. This rating has been stable over the past 12 months.

How satisfied are employees working at Wiley?

65% of Wiley employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wiley 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Wiley?

Software Engineer (61) , Editorial Assistant (39) , Account Manager (38) , Director (38) , Editor (36) , Manager (32) , Project Manager (30) , Enrollment Counselor (28) , Program Manager (25) , Intern (23) , Production Editor (23) , Senior Software Engineer (20) , Sales (19) , Senior Manager (19) , Managing Editor (16)

What are the pros of working at Wiley according to real employee reviews?

"Great place to work and people are great too" ((in 253 reviews)); "Good work life balance (depending on your manager) Nice amount of PTO for all levels." ((in 185 reviews)); "Good benefits and people engagement activities" ((in 179 reviews)); "Great colleagues to work with and the main reason I'm still there" ((in 158 reviews)); "Great team and mission." ((in 45 reviews))

What are the cons of working at Wiley according to real employee reviews?

"Poor management of tasks" ((in 113 reviews)); "Low pay and no ability to move" ((in 104 reviews)); "Salary is low and projects can be under resourced" ((in 98 reviews)); "Too many layoffs" ((in 66 reviews)); "Poor leadership: constant knee" ((in 47 reviews))

What are employees saying about Wiley layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wiley layoffs and their outlook for job security at Wiley in 2026.

What are the top reviewed Wiley locations?

Hoboken , Indianapolis , New York , Orlando , Boston , Maitland , Oak Brook , Cary , Louisville , Minneapolis , San Francisco , Malden , Chicago , Jersey City , Medford , Newark , Somerset , Waco , Los Angeles , Tucson , Raleigh , Houston , Fishers , Stamford , Tampa , Hoboken , North Indianapolis , Bronx , Phoenix , Washington

Wiley reviews

3.7

65% would recommend to a friend

(2,184 total reviews)

Matthew Kissner

60% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Wiley has an employee rating of 3.7 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews

4.0

May 8, 2018

Solid Company to work for

Bid coordinator

Recommend

CEO approval

Business Outlook

Pros

-Work life balance is amazing. You can even work from home on rainy snowy days. -New leadership is bringing interesting ideas -Our office in Hoboken is neat and recently renovated -Generous PTO 401k

Cons

-Kitchen should be nicer with more options. -Compensation not as competitive as tech, service and banking industries. The amount of work we do and money that we bring it should pay more. -Bonus structure should be different based on the person not on company.

Wiley Response

7y

Thanks for the feedback! Wiley prides itself on providing a healthy work/life balance with the belief that it mutually benefits both the employee and the company. Please know that your feedback is not only welcome but appreciated! Don't be afraid to use our internal tools like Yammer, the Pulse Survey, and other opportunities to let the management team know how you feel!

4.0

Feb 20, 2018

Ch-ch-ch-ch-Changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Change can be a good thing. Wiley has been talking about transforming for years but we are now seeing the changes in action. As with any changes, there are some obstacles but overall, I like where the company is headed. There are amazing people working at Wiley and getting to work with a group of awesome people is key. There's an evolving culture that wants to honor the company's history but also acknowledges a need to modernize. You might not find a pool table here yet but the open concept offices and new technologies are definitely welcomed. New and strong leadership is trending upwards and has sparked some energy. Very flexible with great PTO and bonus package

Cons

There seems to be a slight identity crisis when it comes to the "who we are" question. We seem to understand the culture aspect of this but need to work on what our customers understand of who we are and the services we provide to them. Too much focus on cost savings in the last few years At times, antiquated ways of working

Wiley Response

8y

Very thorough. Thanks!

4.0

Jan 18, 2018

Lots of changes

Editorial assistant

Recommend

CEO approval

Business Outlook

Pros

Benefits, great work/ life balance Colleagues Diverse work environment

Cons

Lots of management changes, not a place to plan a long term career.

Viewing 412 - 414 of 2,184 Reviews

Jobs at Wiley

Customer Success Manager

Wiley

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Solid Company to work for

Ch-ch-ch-ch-Changes

Lots of changes

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