Wiley reviews

3.6

65% would recommend to a friend

(2,181 total reviews)

Matthew Kissner

60% approve of CEO

42% positive business outlook

Wiley has an employee rating of 3.6 out of 5 stars, based on 2,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Nov 21, 2022

took a turn for the worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and the pay is on par with industry standards. The technology and tools required to succeed are sufficient to complete your job.

Cons

Extreme micromanagement is taking place from VP's to C levels. Demands come in from the top routinely and those demands are often unrealistic. There have been several layoffs in the last year and the people left behind are expected to pick up the slack but that is becoming increasingly impossible to achieve. What's worse is that the demands are increasing month by month and there are several high-profile employees that don't contribute to getting work done and not being held accountable. For the people that do the actual work, they spend the most hours and the most effort for the company only to be looked over and disrespected. Much of this appears to come from the very heavy-handed micromanaging leadership calling meeting after meeting while shifting priorities on the fly. There is a huge problem with separation of duties to time zones. The company has key pools of resources separated by time zone which makes it increasingly difficult to collaborate in an efficient and sustainable manner. Either you find yourself starting work at 6AM or have to work until 10PM depending in most cases. The great things I experienced early on in my tenure here have disappeared in the past year or so. This came right after key leaders left and layoffs occurred.

2.0
Jun 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Great legacy of a family-owned company, potential to do really great things

Cons

Putting people in charge who don't care about others, favoritism to get a promotion or to keep your job

avatar
Wiley Response
6y
Thank you for your feedback. We are committed to creating a comfortable, transparent and collaborative environment as we continue our transformative journey, so I'm disappointed to hear of your experiences.
3.0
Jun 13, 2019

Apparently friendly culture but super political

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family involvement, lots of nice people wanting to do good work

Cons

Leaderships changes its mind constantly and there are endless reorganizations and layoffs. Under the friendly surface it is super political.

avatar
Wiley Response
7y
Thanks for taking the time to leave a review. You're right that there are a lot of nice people who are doing good, meaningful work to contribute to research, higher education, and professional learning. Times of change are often difficult to manage, particularly when those changes happen at a fast-pace. I'm truly sorry if that contributed to a bad work experience.
Viewing 61 - 63 of 2,181 Reviews

Glassdoor has 2,425 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.