Is Wiley a good company to work for?

Wiley has an overall rating of 3.7 out of 5, based on over 2,429 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Wiley to a friend and 44% have a positive outlook for the business. The best reviews about Wiley have been left by employees working as Intern , Software Engineer and Account Manager .

Does Wiley pay their employees well?

According to anonymously submitted Glassdoor reviews, Wiley employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Wiley. This rating has been stable over the past 12 months.

How satisfied are employees working at Wiley?

65% of Wiley employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wiley 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Wiley?

Software Engineer (61) , Editorial Assistant (39) , Account Manager (38) , Director (38) , Editor (36) , Manager (32) , Project Manager (30) , Enrollment Counselor (28) , Program Manager (25) , Intern (23) , Production Editor (23) , Senior Software Engineer (20) , Sales (19) , Senior Manager (19) , Managing Editor (16)

What are the pros of working at Wiley according to real employee reviews?

"Great place to work and people are great too" ((in 250 reviews)); "Good benefits (although the pension was frozen) and an on" ((in 184 reviews)); "Good work life balance (depending on your manager) Nice amount of PTO for all levels." ((in 182 reviews)); "Great colleagues to work with and the main reason I'm still there" ((in 158 reviews)); "Great team and department" ((in 45 reviews))

What are the cons of working at Wiley according to real employee reviews?

"Poor management of tasks" ((in 111 reviews)); "Low pay and no ability to move" ((in 101 reviews)); "Low salaries and slow to make changes" ((in 99 reviews)); "Poor leadership: constant knee" ((in 48 reviews)); "Upper Management is easily the worst part of the company." ((in 35 reviews))

What are employees saying about Wiley layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wiley layoffs and their outlook for job security at Wiley in 2026.

What are the top reviewed Wiley locations?

Hoboken , Indianapolis , New York , Orlando , Boston , Maitland , Oak Brook , Cary , Louisville , Minneapolis , San Francisco , Malden , Chicago , Jersey City , Medford , Newark , Somerset , Waco , Los Angeles , Tucson , Raleigh , Houston , Fishers , Stamford , Tampa , Hoboken , North Indianapolis , Bronx , Phoenix , Washington

Wiley reviews

3.7

65% would recommend to a friend

(2,185 total reviews)

Matthew Kissner

60% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

3.8

Culture & values

3.5

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Wiley has an employee rating of 3.7 out of 5 stars, based on 2,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

May 1, 2017

A decent company, but disorganized

Editorial assistant/coordinator

Recommend

CEO approval

Business Outlook

Pros

Work-life balance PTO Friendly coworkers Lax dress code Potential to travel Some impressive/high profile authors/books The CEO is accessible and makes an effort at transparency

Cons

Not the most fulfilling work - can feel very corporate and blah Workload (this varies but is occasionally mind-numbingly high) Disorganized Disconnect between management and employees Unclear workflows and processes Outsourcing key roles Essentially, Wiley is a place where I feel I'm surrounded by like-minded people who are also a bit stifled by the corporate/bureaucratic vibe and a bit overwhelmed by the lack of direction and workload. People have been quitting lately and management has made no effort to hire anyone. Workload has been uneven and occasionally stress-inducing. People are forced to wear too many hats. Good benefits, average to good culture, busy but rarely need to put in more than 40-42 hours a week... Wiley is a decent place but a bit too disorganized and directionless for me to stay for the long haul.

5.0

Apr 23, 2017

Good, Important Work, great work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Honestly, I don't understand the negative reviews except to say that the job and opportunities are based on what you deliver, along with a positive attitude. There are a few people in the office that just won't ever be happy, and it has nothing to do with the company - and I feel sorry for them.. The work is very interesting, and there are lots of opportunities to get involved in projects, collaboration or community events.. The people are fantastic (and most love their job), the wage is solid, and the benefits are great (based on experience with many other companies). There are plenty of opportunities to meet people and get involved in community service or fun days.

Cons

There's a lot of change happening. Work loads feel heavy right now. Promotions don't come as often as they did in the past. Location (Oak Brook) isn't great for people who live in Chicago.

1.0

Apr 23, 2017

Senior management is flawed and lacks integrity, transparency, and cannot innovate.

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

Very smart colleagues. I love the people I work with at my my department and enjoy the community events. But a company is not just about events and fun days. Having a sundae bar is not a replacement for actually investing in your employees and giving them things like professional development. My immediate manager/manager above is great. However, they they have little power to do much. Beyond that, it's is a sea of individuals with little integrity and ability to lead. Wiley is governed by people of very little integrity, poor leadership skills, and people who lead in a reactionary way without communicating their true intentions.

Cons

Cheapest employer I have ever worked for. And I have worked for nonprofits. Wiley will not reimburse for software that I need to do my job. The best people are overloaded with work. The mediocre workers aren't. They are trying to be innovative but they will never succeed in being innovative. The key to being innovative is by actually caring about your people and investing in them and giving time to innovative. Oh, and give them tools to innovative. Not turning everything into some productivity/efficiency circus. Also hiring people who can create things that are innovative. Wiley will never say no to the requests of the partner schools. If you are ok in this set up (without the tools, resources, and people to the job), you'll like it here.

Viewing 1612 - 1614 of 2,185 Reviews

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Reviews by job title

A decent company, but disorganized

Good, Important Work, great work environment

Senior management is flawed and lacks integrity, transparency, and cannot innovate.

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