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      Wiley

      Engaged Employer

      Wiley reviews

      3.7

      66% would recommend to a friend

      (2,182 total reviews)

      Matthew Kissner

      61% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Wiley has an employee rating of 3.7 out of 5 stars, based on 2,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      2K reviews
      3.0
      Apr 26, 2018

      Sales - Account Mgr.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, time off and client base.

      Cons

      Low Salary range, they do not value top performers, not enough staff to carry out job duties, management does not know the day to day dynamics of the position, so their expectations are not in line with what can feasibly be accomplished.

      avatar
      Wiley Response
      8y
      You're exactly right - taking a look at the incredible people that work at Wiley and actively rewarding top performers is a crucial part of employee retention. It demonstrates Wiley's commitment to quality and long-term success. Thanks so much for taking the time to write this review.
      2.0
      Feb 23, 2018

      May not be a great time to join

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance. Regular paycheck. Global. That's all that comes to mind at the moment.

      Cons

      It's kind of a mess. Very challenged core business.

      avatar
      Wiley Response
      8y
      Thanks for taking the time to write a review. Wiley values work-life balance very highly! Hopefully you've been seeing - and approving - of some of the recent activity around our core business. If so then maybe we can get that two-star review a little higher next time.
      4.0
      Jan 25, 2018

      Sr. Admissions Advisor

      Admissions advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good Benefits - Good training - Hard working admissions staff - Leader in the Industry

      Cons

      - Student first focus has changed to be primarily quantity over quality now - Departments rarely work together - Operations Management is never around (travel or behind closed doors) - Admissions Upper Management is unapproachable - Directors in Admissions run multiple accounts and constantly in meetings leaving little time for staff - Best people have left Admissions Dept or are looking to find a way to leave to join other departments

      avatar
      Wiley Response
      8y
      Thanks so much for the feedback! We agree that culture is an incredibly important part of the workplace and can absolutely drive success. Hopefully you'll continue to see steady improvements and we'll get that four-star review up to five!
      Viewing 244 - 246 of 2,182 Reviews
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      ReviewsWiley reviews

      Glassdoor has 2,426 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.