Wiley reviews

3.6

65% would recommend to a friend

(2,180 total reviews)

Matthew Kissner

60% approve of CEO

42% positive business outlook

Wiley has an employee rating of 3.6 out of 5 stars, based on 2,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as an Affordable Solutions Manager is a unique role that sits at the intersection of higher education, technology, and publishing. The mission of helping institutions lower the cost of course materials while improving student access is genuinely meaningful. The role offers strong opportunities to collaborate with faculty, bookstores, and internal teams to scale programs like Inclusive Access and Equitable Access. It’s a strategic role that requires both relationship management and operational problem-solving. Success often depends on your ability to navigate internal systems, coordinate across teams, and guide campuses through complex adoption workflows.

Cons

Operational Complexity Programs like Inclusive Access involve multiple stakeholders (faculty, bookstore, registrar, billing teams), which can slow down execution and require a lot of coordination. Internal Systems & Processes Managing data across internal workflows can be time-consuming and sometimes fragmented. Change Management with Faculty Transitioning instructors from traditional textbook models to digital access programs can require significant education and persistence. Territory Pressure Revenue retention and growth targets are high, so there is pressure to maintain existing programs while expanding adoption. Dependence on Institutional Timelines Many decisions depend on academic calendars and campus processes, which means timelines can be outside of your control.

3.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home was nice. Depending on the team you'll have some amazing managers. You'll learn a lot and the people are nice. If you like publishing you will feel like you're really working towards something.

Cons

Absolutely no direction. They have forced out or laid off all of the good people. The gap between new talent and old talent is decades deep.

3.0
Feb 15, 2026

Ok

Recommend
CEO approval
Business Outlook

Pros

Flexible, interesting work, nice colleagues

Cons

Salary is low by industry standards Restructuring / change create a stressful and non-secure working environment

Viewing 25 - 27 of 2,180 Reviews

Glassdoor has 2,424 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.