employer cover photo
employer logo
employer logo

Williams-Sonoma, Inc.

Engaged Employer

Williams-Sonoma, Inc. reviews

3.4

53% would recommend to a friend

(4,084 total reviews)
avatar

Laura J. Alber

65% approve of CEO

54% positive business outlook

Williams-Sonoma, Inc. has an employee rating of 3.4 out of 5 stars, based on 4,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Williams-Sonoma, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

the only good thing was the discount

Cons

Toxic work environment. weird company culture. you will be doing the work of at least 3 people because they can't/won't hire more people. Managers are not qualified to be managers. Zero diversity.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good work-life balance with supportive colleagues - Every year, employees receive both an appraisal and a bonus. - Layoffs are relatively rare. - Flexible working hours (though this may depend on the manager in some cases). As long as you deliver your work on time, flexible schedules are generally accepted. - Company leverages modern technologies to develop its products.

Cons

- The hiring process is complex and can be a bit challenging. - A significant portion of the workforce comprises contractors. - The gender ratio is skewed toward male employees.

2.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, the immediate benefits and 40% discount

Cons

Benefits and discounts don’t pay the bulldog. The attendance structure is unbending and controlling. You must log in EXACTLY at 9:00 am, not a minute before or a minute after, log out EXACTLY at noon for lunch and log back in 30 minutes later. Not 29, not 31. And log out EXACTLY at 5 pm. Failure to do this you will get a warning. 2nd day of training I got called out for logging in early. EARLY. Told it could be grounds for termination. You get a 2-3 min bathroom break outside of the two measly 15 min breaks. If you take 5 minutes, command post will call to find out what’s going on. I don’t know how they think they can get away with monitoring your bathroom use. Then, for $15 per hour, you get to sit with your butt glued to your chair for 7.5 hours listening to angry customers all day. They expect you to handle 40-50 calls per day with 10 min max on each call. That’s 6 every hour, 10 minutes each. So the phone is ringing off the hook. All for $15 per hour and the privilege of working for Williams Sonoma. Run. You can do better.

Viewing 7 - 9 of 4,084 Reviews

Glassdoor has 4,435 Williams-Sonoma, Inc. reviews submitted anonymously by Williams-Sonoma, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Williams-Sonoma, Inc. is right for you.