The raise system is in 'steps.' Step 1 starts you at $9.30, and your first raise only happens after you put in 1040 hours. This can take anywhere from 6 months to over a year depending on how many hours they're willing to schedule you. This system encourages laziness and unproductivity because as long as you show up, you'll eventually get a raise regardless of performance.
Working holidays and overtime is time and a quarter. Not time and a half... time and a quarter.
There are zero incentives. No reward system in place for superior performance or scoring well on the secret shopper. If you're lucky, they'll put your name on a piece of paper outside the break room if your numbers are good, but don't expect any kind of reward for doing well.
They don't offer full time status to anybody but lead clerks and managers. You can be putting in 40 hours a week for months and you're still considered part-time.
Benefits don't start until you've been working for 90 days. Employees aren't eligible for FMLA until they have been working for one full year, regardless of the severity of their disability or medical condition.
Customers are hell.
There is very little training on anything. You can go online and take courses on how to do your job better, but you can't do it while you're on the clock, so don't expect to get paid for it.
The company as a whole is disorganized and communicates very poorly with its employees. Upper management has no idea what they're doing.
If you're in freight, produce, or bulk, you're lifting, heaving, pushing, and pulling boxes 40-60 pounds all day. This causes immense physical strain, especially if you yourself weigh less than 100 pounds. The pay is not worth the inevitable damage to your body.
Literally everything is awful, or at least questionable, about this job except for the benefits.
