Pros
They few people I have met from headquarters are professional, informative, respectful and fun. They support their brand partners well and go the extra mile to stay in communication. WS in general has a very good system with operations and advertising. They check in on the stores to see how things are, which I greatly appreciate so that I can see where we stand and where we, as a whole, are going in the future. Great growth potential exists for future markets. From what I have experienced, moving up the chain from dish washing to management is very possible and rewarding. Number one for me is the product. Quality is a primary focus and our food is fantastic with a great variety of tastes and flavors.
Cons
Every restaurant, as with most franchises, is ran by a different brand partner/owner so a quality product focus, clean store and proper management is never going to be consistent. Prices tend to be high in most regions, but the overall quality shows its worth as do the visits of repeat-customers.
