Pros
The recent vicious reviews of sales ops are totally shocking, and untrue in my opinion, even though I have not been here that long! I was brought in after 3 rounds of interviews - recruiter said culture fit is important to this team. In my interview, I asked “what are you looking for?” I was told “team player attitude, detail conscious, collaborative, and humble”. Most of the team has shown exactly these qualities so far. The work is fast paced, and intense, and mgmt has high expectations of everyone - "be proud of the work you send out". The team’s involvement in deal strategy & contract redlines goes a lot beyond an average deal desk job, and it’s rewarding to see YOUR deal come in, and be included in the company-wide “win” email. Management does a lot to recognize good performance – emails, MVP awards at quarterly team meetings, “Outstanding Contributor” and “Workday Hero” awards. 1-2 people from the team have been going to Sales Club each year. At my previous company, NOBODY from the deal desk got to go, E-V-E-R! There is no lack of helping hands, and the team is constantly encouraged to learn from the managers, experienced team members, detailed published guides. Weekly meetings frequently have guest speakers from other groups, which is always a great learning experience. Every level in this team mingles freely with each other, and upper management is down-to-earth and friendly, not at all “abusive and abrasive”!! Feedback is taken and implemented quickly – if there’s something that’s not working, there is openness to changing it.
Cons
Pay is quite a bit under what Silicon Valley companies will pay for similar work. Great option for those living in the area, but everyone realizes that there is some trade-off in terms of salary. The culture in this team is clearly to promote from within, but there are not enough leadership positions to be promoted to! If you really want to explore another group within the company, management will help you (which is a relief, because managers at my previous company did not behave like that), but if you want to stay in the team and move up, the path is not clear.
