Is Workday a good company to work for as a Customer Success Manager?

Customer Success Manager professionals working at Workday have rated their employer with 3.2 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of Workday employees being 3.5 out of 5 stars. Search open Customer Success Manager Jobs at Workday now and start preparing for your job interview by browsing frequently asked Customer Success Manager interview questions at Workday .

Does Workday pay Customer Success Manager employees well?

Customer Success Manager professionals rate their compensation and benefits at Workday with 3.4 out of 5 stars based on 38 anonymously submitted employee reviews. This is 8.5% worse than the company average rating for salary and benefits. Find out more about Customer Success Manager salaries at Workday.

How happy are Customer Success Manager professionals working at Workday?

46% of Customer Success Manager employees at Workday would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. Customer Success Manager professionals have also rated Workday with a 3.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.1 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Workday?

Software Engineer (266) , Account Executive (231) , Product Manager (97) , Senior Software Engineer (97) , Software Development Engineer (80) , Consultant (67) , Manager (59) , Director (49) , Senior Consultant (49) , Software Applications Engineer (48) , Sales (46) , Corporate Sales Development (44) , Customer Success Manager (37) , Program Manager (37) , Senior Product Manager (37)

What are the pros of working at Workday according to real employee reviews?

"The culture is great and from day one you can tell you are cared about as an individual." ((in 751 reviews)); "The people you work with are also great and there’s always a good sense of camaraderie around the increasingly difficult times." ((in 495 reviews)); "Benefits are great and competitive." ((in 402 reviews)); "Good work life balance and one of the top silicon valley company to work with." ((in 368 reviews)); "Pay and time everything is good" ((in 167 reviews))

What are the cons of working at Workday according to real employee reviews?

"up' it is sad to see a company that is so great be tainted by poor management." ((in 144 reviews)); "You can end up with a bad manager and department and its all downhill from there." ((in 140 reviews)); "Senior leadership MUST address this and try to make it up to the poor people they've wronged." ((in 109 reviews)); "they have restructured a lot recently and held multiple layoffs." ((in 77 reviews)); "Middle management is horrible!" ((in 33 reviews))

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Workday

Workday Customer Success Manager reviews

3.2

46% would recommend to a friend

(38 total reviews)

Aneel Bhusri

Not enough data to show CEO approval

46% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.1

Culture & values

2.8

Career opportunities

2.5

Senior management

Manager, Customer Success employees have rated Workday with 3.2 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Manager, Customer Success professionals have a good working experience there. Workday is rated in line with the average (within 1 standard deviation) by Manager, Customer Success professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

38 reviews

2.0

Dec 4, 2025

Good Resume addition

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Gain AI experience and big corporate experience. visibility into aggressive growth type of company

Cons

Too many acquisitions leads to layoffs. Everyone mostly keeps to themselves and there is no real sense of culture in office

Workday Response

7mo

Thank you for sharing this feedback. We take all feedback, positive or negative, very seriously at Workday. We strive to provide a welcoming, supportive environment for all of our employees. We’re available to discuss your concerns and explore any opportunities for improvement. Please don’t hesitate to reach out to us directly at our Employee Relations mailer (employee.relations@workday.com) to discuss your experience in more detail. Thank you for bringing this to our attention, we will do our best to address any issues you may have encountered.

3.0

Sep 25, 2025

Pros and cons

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, good people, good benefits

Cons

So much change, new job every year, culture is changing for the worse, AI redundancies

Workday Response

9mo

Thank you for your thoughtful review. We're aware that there's always room to grow, but at Workday, we take pride in our dedication to our Workmates and the 'employee first' ethos we've embedded since day one. We value your feedback as well as the praise you have provided in your review.

4.0

Jul 22, 2025

Great Product, great people

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Collaborative environment Good benefits Great product

Cons

Inefficient processes Constant change Lack of resources and support for growth

Workday Response

11mo

Thank you for taking the time to share your feedback. We have always strived to put our Workmates at the centre of everything we do. Because taking care of Workmates is one of our core values, this feedback is gratefully received. We appreciate it.

Viewing 4 - 6 of 38 Reviews

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Workday

Workday Customer Success Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Resume addition

Pros and cons

Great Product, great people

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