World Wide Technology reviews

4.0

78% would recommend to a friend

(2,528 total reviews)
avatar

Jim Kavanaugh

88% approve of CEO

79% positive business outlook

World Wide Technology has an employee rating of 4.0 out of 5 stars, based on 2,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The World Wide Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
May 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Ability to think/act independently. The company truly values innovation and keeps up with the changes in the industry necessary to be successful. People really are very friendly and positive. Upper management is great.

Cons

Benefits are great, salary may be lower as a result. Work from home is wonderful, but can also encourage you to work from home when you shouldn't! Embrace PTO or else it can get taken advantage of sometimes.

avatar
World Wide Technology Response
7y
Great feedback and thank you!
5.0
Mar 26, 2019
Recommend
CEO approval
Business Outlook

Pros

I have been apart of WWT for over 5 years now and it was one of the best career moves I've made. Don't get me wrong it is still a place to work so it has its ups and downs, but my coworkers continue to make it enjoyable. The team atmosphere here specifically at LKV (NAIC 1) is great to see considering the large increases in employees and volumes. There has not been a time that I've asked for help that someone wasn't willing to stop what they were doing to assist, and that includes leadership. One thing I have noticed even though we have more than tripled in size is that our leadership knows everyone's name. There has also been a noticeable difference in leaderships efforts as of late to maintain a healthy work-life balance and GPTW atmosphere which includes working on changes with the schedules, increased staffing, and small HPT's to keep the morale high through the exponential growth in the business.

Cons

It is seeming to get a little bit better as of late but it is visible on the floor that not everyone is a fit for WWT. We can see leadership coaching these employees but it seems like nothing is done and it causes issues with morale, leadership credibility, and their effectiveness. Us employees on the floor can tell that it is taxing on leadership and at times seems to be wasted efforts as nothing is being done. There is currently more focus on coaching the wrong people than developing the right people and that is extremely concerning to not only my development but my teams also. My other con is the employee to leadership ratio. When I was first hired we had a ratio of 1 lead and supervisor to every 10-15 people; which I feel like wasn't enough with how many meetings everyone is in. Now some supervisors have between 25-40 employees with only 1 or 2 leads. It seems like it is impossible to find leadership on the floor to ask questions which is extremely frustrating. Don't get me wrong I understand the need for meetings but we should still have enough leadership or captains on the floor so we can get questions addressed in a timely manner especially with how fast we have grown and how many new folks we have in our department. Lastly, it was addressed from executive leadership about competitive compensation. Although there were good strides to this at the end of the year I still feel that it needs to be re-evaluated as looking at other companies in the area we are still underpaid. There was a saying I've heard before "Train people well enough so they can leave, treat them well enough so they don’t want to" and I feel like that is not the case currently.

avatar
World Wide Technology Response
7y
Thank you for this well-spoken and constructive feedback. Thanks also for acknowledging some of the progress that has been made.
5.0
Mar 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Health care is #1. It is extremely affordable even with the whole family. I have seen a lot of reviews of people saying that they see nepotism and favoritism, but I have not seen that at all in the year and a half I have been here. My team inside global order opps is great. We all work well together, talk to each other, and help each other whenever we can. I also saw a review that said there are no women in upper management and the ones that are, are only there to make the company look better. I do not see that at all, especially in an office that is predominantly female. Jeree Hanavec, who now runs global order opps, seems to be VERY suited for her position. I have nothing but confidence in her leadership and I am extremely excited to see the changes she is making, but change takes time. We can not expect for these things to happen over night. Most of the complaints I have seen have come from the warehouse which I can not attest to, but in the office at GHQ the environment is great. I can work where I want and as long as I am getting my work done and doing my job no one is standing over my shoulder micromanaging me. Not to mention the telecommute schedule which is amazing. It is so nice to be able to work from home 2-3 days a week and be able to spend some extra time with the family on my lunch hours. My manger, Dawn Partel, is amazing. She works constantly to make sure we are confident in our abilities and that we have the tools we need to be successful. I plan on being at WWT for many years to come.

Cons

The only con that I can think of is the lack of GHQ-warehouse communication. As a buyer I have to ask for warehouse requests regularly and sometimes it seem like they either don't care or don't have time to respond. The warehouse people work really hard and sometimes really long hours so I know its not always their fault.

avatar
World Wide Technology Response
7y
Great constructive feedback. Thanks for acknowledging some of our outstanding women leaders too.
Viewing 367 - 369 of 2,528 Reviews

Glassdoor has 2,849 World Wide Technology reviews submitted anonymously by World Wide Technology employees. Read employee reviews and ratings on Glassdoor to decide if World Wide Technology is right for you.