World Wide Technology reviews

4.0

78% would recommend to a friend

(2,523 total reviews)
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Jim Kavanaugh

89% approve of CEO

79% positive business outlook

World Wide Technology has an employee rating of 4.0 out of 5 stars, based on 2,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The World Wide Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Nov 15, 2024
Recommend
CEO approval
Business Outlook

Pros

There are absolutely no positives.

Cons

This is based on my experience working within the London office. The company presents itself as a technology-driven organization, but the reality is far from it. The culture is heavily sales-focused, with limited emphasis on technical expertise or innovation. Despite an attempt to transition from its origins as a hardware reseller to a consultancy, this shift has been poorly managed due to weak leadership and a lack of strategic vision. The organization suffers from significant structural issues, with overlapping responsibilities across teams creating inefficiencies and internal conflicts. Employees are primarily valued for generating revenue, with little investment in professional growth unless it directly benefits the bottom line. Management was largely disengaged and provided minimal support, but any deviation from their expectations was met with criticism. This environment fostered a culture of blame, where employees were often scapegoated for larger systemic issues. Individual contributions were rarely acknowledged, as managers frequently claimed credit for team successes. Human resources attempted to address workplace concerns but lacked the authority to drive meaningful change. The company culture perpetuates a toxic environment, with unrealistic expectations for employees to work excessive hours, often 60–70 hours per week, under pressure from management. Ethically questionable practices, such as exaggerating credentials to secure client projects, were not uncommon. This approach often led to unrealistic promises and subsequent failures to deliver. Technical expertise was frequently dismissed, with incomplete or ineffective solutions being prioritized to satisfy short-term sales goals. Ultimately, the company appears unprepared to offer the quality of consultancy it markets, prioritizing sales over long-term success, employee well-being, and client satisfaction.

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World Wide Technology Response
1y
At World Wide Technology, we aim to be an exceptional technology solutions provider for our customers and an excellent workplace for our employees. We're sorry your experience didn't reflect this, and we wish you all the best in your future endeavors.
3.0
Mar 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Most of the people are nice, the team itself was a bunch of good people. Working from home, decent benefits although salary was not great

Cons

Favouritism, managers lack experience and constantly find ways to demote you. Very Admin heavy and constant reports and excel sheets. You get treated like a child almost! Couldn’t wait to get away from there my mental health was deteriorating every day i was with them!

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World Wide Technology Response
3y
Thank you. Part of our company mission is to be a Great Place to Work for all, and we are sorry that your experience didn’t reflect this aspirational goal.
4.0
Dec 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Focus on young talent - being someone who is still early-in-career, WWT has really begun to invest in young talent, providing us with a platform to launch our careers within technology and infrastructure. Wealth of experience - despite a new focus on bringing through young talent, WWT benefits from a whole roster of extremely talented, experienced and knowledgeable individuals. Team members with experience in industry are invaluable when assessing a situation from the point of view of a client. Relevant in industry - WWT understand and respect it's background in hardware re-selling, however constantly evolves to deliver cutting edge technology solutions. Whether it be advanced capabilities in SD-WAN or next-generational digital workplaces, we are encouraged to continuously up-skill and challenge ourselves and our clients in the latest that technology has to offer. No nonsense benefits - WWT has an extremely grown-up and mature approach to benefits. Management often operate as "path un-blockers", allowing us to operate as effectively and efficiently as possible. I believe everyone is rewarded fairly and to my knowledge equally - and performance, not politics, dictates your career trajectory. Great working location - with the UK office situated in the heart of Canary Wharf, the office location is fantastic. Furthermore, the office itself (although now slightly crowded) has great facilities and benefits from an excellent Office Manager. Healthy supplies of mid-afternoon sugary (and healthy) treats, as well as a well stocked mini-fridge are added bonuses!

Cons

Growing pains - as WWT grows rapidly within EMEA, it is natural that sometimes company culture and collectiveness can suffer. WWT management proactively prioritises the protection of our excellent company culture, however this challenge becomes more difficult as the company grows further. From a physical office perspective, this pain is most visible - however, there are plans being put into motion to rectify this. Brand reputation - whilst the partners and clients that work with WWT hold our company in very high regard, the mass-market in EMEA are still very much unaware of who WWT are and what they do. Personally, and not too dissimilar to other colleagues, I had not heard of WWT prior to joining. A lack of reputation can sometimes prove challenging when competing against larger technology consulting firms. US-focus - the organisation is heavily US focused, which makes sense as the company is founded and has most presence across the pond. Whilst more is being done to regionalise, at times process and messaging can be insensitive to working groups outside of the USA. Internal IT - known to local management, local IT support and upgrades are required in order to enable teams to be their most effective and efficient. Meeting room experiences and workplace technologies should demonstrate the best in class collaboration expertise that we have to our clients and partners.

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World Wide Technology Response
7y
Thank you for taking the time to provide this detailed and constructive feedback.
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