Oct 22, 2014
X reviews
3.0
36% would recommend to a friend
Linda Yaccarino
35% approve of CEO
32% positive business outlook
X has an employee rating of 3.0 out of 5 stars, based on 2,262 company reviews on Glassdoor which indicates that most employees have an average working experience there. The X employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).
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2K reviews
2.0
Oct 12, 2014
Recommend
CEO approval
Business Outlook
Pros
There are a lot of great people in the company. People used to think about the company and the product. Lately this changed a lot. These days it is more important to play politics. People care about the product less. Instead, they care about their team and personal future career.
Cons
People are constantly scared to get fired, no long term plans etc. Many teams don't even know what will happen in next quarter. Currently, it is full of chaos. It was clearly not the case a year ago. Politics play a lot of role these days in many decisions. a lot of power games. We used to constantly think about the company and always used the word "we". These days it is always "they" for other teams or "us" for your team.
1.0
Oct 3, 2014
Recommend
CEO approval
Business Outlook
Pros
The food's decent (although the snacks aren't really that good). People at the base level are decent and sharp. Fair number of celebrity visits, although it trends heavily towards entertainment celebrities and invites and access are controlled by a pretty tight clique.
Cons
All open plan, all the time. Office environment is rows of long tables, of which you get 2/3 a table and a small rolling cabinet. There is no privacy unless you reserve a conference room. Projects fight for spaces away from heavily trafficked corridors and people fight within projects for seats next to windows and away from corridors. Great if you like that layout style, but no consideration if you don't. Middle management is like playing Russian roulette. Read the low rated reviews, and you'll see bad middle management is the most common complaint. And since it's policy that no manager have more than 10 direct reports, there's a lot of middle managers. I've had the misfortune to have several managers here who were among the worst I've ever had. If you get a bad manager, you need to tough it out (and brown nose) while discreetly arranging to transfer projects. Neither the next level of management nor HR pays any attention to complaints about managers (save perhaps for diversity related issues). Saying, and giving examples of how, a manager doesn't know what they're doing is ignored. If a manager takes a dislike to you, unless you're truly irreplaceable, you're in trouble; they've even fired people just days before the vesting cliff who seemed to be doing a good job. While CEO Costello seems a nice enough guy, it's unclear if he's really up to being CEO. There's been a huge amount of turnover at the upper levels, possibly indicating a hiring problem, and the company as a whole, while not completely directionless and drifting, doesn't really have a strong sense of where it's going or how to approach its problems. And there's a definite disconnect between Twitter's supposed culture and values and how a not insignificant amount of middle management acts. Hackweeks, which have been reduced, result in many potentially useful prototypes that then never get followed up on.
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