XPO reviews

3.6

68% would recommend to a friend

(5,890 total reviews)
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Mario Harik

84% approve of CEO

64% positive business outlook

XPO has an employee rating of 3.6 out of 5 stars, based on 5,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The XPO employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

6K reviews
2.0
May 31, 2018
Recommend
CEO approval
Business Outlook

Pros

1. The long-time workers are very knowledgeable, helpful, and real with you. 2. Some very nice people as colleagues. 3. The pay is decent.

Cons

1. I interviewed and was hired into 1st shift with an explanation of "cross-training." Cross-training ACTUALLY means a complete shift change for at least a year. Boss claimed he explained this properly - he did not. A CSR was hired after me on the first shift to get her in, and she will be shifted to the second shift by the end of the year. Total bait and switch. 2. I was not told that supervisors are on a round-robin on-call list and must be available no matter what. I had a death in the family on my on-call week - I had to finish my shift AND be available for the weekend. Bereavement WAS NOT OFFERED despite being in the handbook. 3. While being trained, if I did well, they still found things to criticize. 4. One moment, nothing was good enough - then I was told the next that "it's only freight." 5. Training was not a kind or pleasant experience overall - some days were OK, others were abysmal. If you didn't ask questions, you had no idea why you did what you were told to do. 6. After putting in my notice, I was told verbally that my PTO would be paid out. I'm STILL waiting to be paid for PTO time I did not take and respected this company by putting in my full notice time. It has been over a month. I've been told it's being worked on....... 7. Treating drivers and dock workers with decency and respect is being "too nice", I was told. 8. Employees hate all of the evaluations and coaching sessions they have to do with supervisors. While the sabermetrics of this company reveal poor habits, they also dehumanize great employees as well. 9. It didn't matter if you weren't at work - your boss might call you rather than wait the next day, regardless of what you were doing. 10. The Manager and Supervisors would speak very poorly of employees and even other supervisors behind each others' backs. Very unhealthy - and it starts at the top! 11. When I brought even one of these concerns to my boss, I was interrupted mid-sentence, essentially being told I was wrong. Hearing does not constitute as listening.

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XPO Response
8y
Thank you for your feedback. We're always looking for ways to improve. Please email us at XPOTAfeedback@xpo.com so we can get more information.
1.0
May 4, 2018

Couldn't get out of there fast enough

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not sure......great drivers. Customers really like XPO's drivers.

Cons

The culture is "management by fear and meanness". The management doesn't encourage the salaried employees to have a work/like balance. Working 12-15 hours a day is expected and not appreciated. Sales goals are not achievable in many markets, and so don't expect to receive a monthly bonus. I do not recommend XPO to anyone.

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XPO Response
8y
Thank you for sharing your feedback. XPO Logistics has a culture of continuous improvement. Your honest review will help us improve and be a best place to work. We’re very grateful for your feedback, and wish you the best in your future endeavors.
1.0
Dec 9, 2017

It's all about profits at the cost of people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, reasonable cost of health and insurance benefits

Cons

It's all about money money money. They talk about engagement but left-over managers from Con-way are considered as overpaid and their experience is undervalued. Current leadership is focused on Wall Street at the cost of long term relationships dedicated employees. Just clean them out and bring in new blood at lower pay and lower cost, earning less PTO time and getting lower 401k contribution. See how it's all about the $$$.

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Glassdoor has 6,618 XPO reviews submitted anonymously by XPO employees. Read employee reviews and ratings on Glassdoor to decide if XPO is right for you.