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Xactware Solutions

Now known as Verisk

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Xactware Solutions reviews

3.6

68% would recommend to a friend

(6 total reviews)

Mike Fulton

77% approve of CEO

59% positive business outlook

Reviews by job title

6 reviews

Reviews about "Diversity & Inclusion"

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1.0
Jun 13, 2021

Illegal Worker Suppression

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of my coworkers were nice.

Cons

One coworker was blatantly and verbally homophobic in the workplace constantly and never received any reprimand for being such. Manager tried to tell me I wasn't allowed to tell my coworkers my salary, which is illegal for him to do.

2.0
Jan 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company with great insurance benefits. They focus on giving you time to share with your family and are very flexible and understanding. They have several opportunities for you to grow.

Cons

Technicians are expected to be tactful, polite, and respectful to customers yet Management does not apply the same to the techs. At times their language tends to be blunt, insensitive, and condescending. We're stretched to the limit as many have left the company and since there's so few left we have to spread out and fill in the gaps. We're still expected to perform to the best of our abilities but not considering our situation. There are also signs of favoritism where managers favor one specific employee over others, or even to the point of making that person feel discriminated against due to race, gender, or belief.

2.0
Aug 14, 2020

If You're Looking for a Career, Don't Look Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Flexibility and work/life balance are high priority across the board - Good PTO and decent benefits - Great job security - Quality response to the Covid-19 crisis

Cons

- Career paths and career advancement are near non-existent. This place is the textbook definition of a "good ol' boys" club. Either you suck up and find yourself "in" that way, or you will always be out. - Professional development is also near imaginary. You are dropped into your seat with very little training and no continuing education whatsoever. - Raises don't happen. There is no regular schedule to raises and promised raises seem to never materialize. - "Good ol' boys" club means there is no room for women or any other kinds of diversity. Women are talked down to and there are remarkably few women in senior leadership and some of whom that are, are embarrassingly under qualified for their role, making them just figureheads of "we care about women and diversity". "Minor" instances of sexual harassment and dismissal of women for their feminine traits is the norm here. - Reorgs are standard and, unless you are in senior leadership, there is no consideration taken to the impact it will have on each employee's career, often leaving people to scramble and start near the bottom of the barrel in a brand new role there were not informed of until they are pushed into it. - Bonus structure is shrouded in mystery and inconsistent - This is a tech company run by the older generation and is run with no forward thinking, just looking back at the good old days. They are deeply resistant to change and the cost of forward progress is too much to pay. They had their niche and competition is ramping up in a serious way in that niche market and their response is simply, "oh well." - Innovation and getting out ahead of putting out fires raised by customers isn't possible in the mindset of leadership and you see that around every turn. Innovation always takes a back seat. - There are no consequences for failure. Which is great to a point, but poor leadership is rewarded. Failures that have cost the company dearly in a number of ways are not met with a chopping block of any sort. This leaves poor leaders comfortably in office indefinitely, forcing those that report to them to perpetuate this. - The culture is absolutely toxic. The focus is not on anticipating the needs of our customers and going above and beyond since that is not how you get ahead. Instead, you have to suck up to the right senior leader to land in a position of power (whether you are qualified for it or not), which leaves our customers high and dry until the senior leadership level, where they have the "luxury" of listening to customers. - Product is a defunct and broken organization. Very few, if any, in product leadership grew up from product management. They started in customer support, have been with the company for innumerable years, and were moved into project management roles they were not qualified for and that morphed into product management. No one is ever hired from the outside to fill a senior spot, which means there are no new ideas, or people trained in product leadership. Everyone pays the price for under-qualified product leadership.

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Glassdoor has 209 Xactware Solutions reviews submitted anonymously by Xactware Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Xactware Solutions is right for you.