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      Xero

      Engaged Employer

      Xero reviews

      3.5

      60% would recommend to a friend

      (1,639 total reviews)
      avatar

      Sukhinder Singh Cassidy

      52% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Jan 17, 2026

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture Great employee benefits

      Cons

      Regular corporate restructures as with any large company that's constantly adapting and growing

      2.0
      Jan 15, 2026

      A supportive place to learn, but very KPI‑driven

      Customer experience specialist - accounting
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’m not naturally strong with phone calls, so working at Xero pushed me outside my comfort zone in a big way. I did develop my phone skills because I had to use them every day, but it also meant I spent a lot of time mentally preparing myself before each call. That affected my performance metrics, and I wasn’t able to meet the KPIs consistently. I was let go after three months.

      Cons

      The people were kind and the environment was supportive, but the role is very performance‑driven. If you’re considering applying, make sure you’re comfortable with phone‑based work, confident you can meet the KPIs, and willing to ask for help early and often. It’s a great place to grow if the role aligns with your strengths.

      4.0
      Jan 7, 2026

      Great Company

      Sre engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life balance PTO Great teams

      Cons

      Share price slump Lack of strategy implementation

      Viewing 73 - 75 of 1,639 Reviews
      Related searches: Xero jobs | Xero salaries | Xero benefits | Xero interviews
      ReviewsXero reviews

      Glassdoor has 1,732 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.