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      Xero

      Engaged Employer

      Xero reviews

      3.5

      60% would recommend to a friend

      (1,639 total reviews)
      avatar

      Sukhinder Singh Cassidy

      52% approve of CEO

      44% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.1

      Career opportunities

      2.9

      Senior management

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Nov 2, 2014

      Love My Job....Love The People...Love the Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growing Global Company that knows how to treat their employees. Love working with other employees ( Australia, New Zealand and the UK) and customers all across the world. Office environment is pretty relaxed, jeans and t-shirts and pretty stress free. Compensation is average to good. Love that when you need a day off (personal or sick) it's usually (99.9%) approved.

      Cons

      Not real keen on the medical benefits currently, but they've promised to add more choices next year.

      3.0
      Oct 23, 2014

      senior account manager

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice offices, some nice people, good location near the water in SF; free food alot and they use MAC's so that was cool

      Cons

      changing management structure alot, nice managers get run over by new management that doesn't listen, customers have great input but unless they are 'gold' level they really don't get heard.

      4.0
      Oct 19, 2014

      Optimistic about giving it that 5th star soon.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Truly amazing product that WILL change the game once execution complete. Thankful and excited to be a part of it. -Tons of smart people that are fun to work with. -I have had two direct bosses during my time here, and both have been awesome. -Compensation feels good, though I came from outside the tech industry, so hard to say if folks complaining are justified or greedy. -Every day I go to work happy, and I have had jobs in the past where that is not true.

      Cons

      -Leadership changes during 2014 (San Francisco). both comings and goingings, have been a distraction, and in some cases resulted in lay-offs that looked bad (even if they might have been justified). -Some (but only a minority) do not know who will listen to them when they feel their manager doesn't hear them. -I'm not a fan, in general, of companies using contract workers as "try before you buy" employees. Unless they know it's a short term project need, companies should commit to employees from the beginning.

      avatar
      Xero Response
      11y
      Anyone in management, up to and especially Rod, would love to hear about issues. We're available anytime -- pick one that you feel comfortable with and give us your thoughts and ideas. The People team in SF are good listeners if someone just needs to be heard.
      Viewing 73 - 75 of 1,639 Reviews
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      Glassdoor has 1,732 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.