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      Xero

      Engaged Employer

      Xero reviews

      3.4

      56% would recommend to a friend

      (1,649 total reviews)
      avatar

      Sukhinder Singh Cassidy

      48% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Xero has an employee rating of 3.4 out of 5 stars, based on 1,649 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Feb 1, 2017

      Great place to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work all of the time

      Cons

      No Cons, this is a great place to work

      5.0
      Jan 26, 2017

      Great fast-paced software company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a fast-paced business that stays true to it's founding values.

      Cons

      Too much opportunity to keep up with.

      1.0
      Jan 21, 2017

      Beautiful Accounting Software Turned Toxic!

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rod is an amazing CEO. He is a true inspiration. AMAZING in the earlier years. A couple of great developers are still left, however they will probably scarper after the upcoming share vestment. The Market Lane building is nice to work in.

      Cons

      Wellington HR is vicious. I have NEVER experienced an HR department quite like this one. They isolate an employee, launch their attack and wear them down to the brink of suicide. I have sadly watched them do this too many times to some really amazing Xero employees. Wellington middle management is inexperienced and under-qualified in management. This is a result of nepotism within the company. Employees with far more potential and experience are turned down for promotions to allow the 'long-timers' to fill the positions. They lack real world management experience, and their immaturity prevents them from differentiating between subordination and the voicing of an opinion/idea. In the earlier years Xero was full of positive and unbelievably smart people. However most have now resigned, been pushed out by HR, or fired. A few remain, but the majority of the Product team is made up of Juniors and Graduates with no Seniors to mentor them.

      avatar
      Xero Response
      9y
      Thank you for taking the time to place a review about your time at Xero and agree we are really fortunate to have an amazing CEO in Rod and great office facilities. We are really sorry to think that your experience at Xero didn’t end positively. Your comments surrounding the HR team were especially disappointing to read. We feel we work tirelessly across the business to make sure everyone at Xero has a sense of belonging and has every opportunity to flourish in their roles and do their best work while at Xero. In particular the health and wellbeing of our employees is our number one priority. We will continue to work closely with our management teams and their people to build their leadership skills and have strong succession plans in place across the business. We appreciate your candid feedback. Please do not hesitate to reach out to me directly if you would like to have a confidential discussion about any of the feedback you have raised.
      Viewing 1495 - 1497 of 1,649 Reviews
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      ReviewsXero reviews

      Glassdoor has 1,742 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.