Xero reviews

3.5

60% would recommend to a friend

(1,644 total reviews)
avatar

Sukhinder Singh Cassidy

52% approve of CEO

45% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good WLB - Full remote - Team members are lovely

Cons

- Tech stack is outdated - "best practices" used at Xero are VERY outdated - dev pace is extremely slow - expect to spend a lot of time maintaining a lot of services that provide very little functionality and are heavily over engineered - expect to spend a substantial amount of time documenting what you did so you can prove that you did it in your performance review, rather than focusing on actual code - the quality of code for 'modernised' apps is painful - engineers spend more time discussing nitpicks and how to name a variable appropriately rather than shipping code - expect to have substantial back and forth conversations that seem to exist for the sake of existing instead of actually working on the product - simply getting to ship code is inordinately slow - the performance rating process is easily the worst i have seen in many decades of tech. do not bother working on things that won't contribute to your goals, you will not be rewarded for those activities. - they will gaslight you and say its not stack ranking. it is. - obsession with putting AI in every business process for the sake of putting it in, the company is suffering from the same homogenization that US 'big tech' is following. the culture here is no different from other big blue tech companies. and the pay is worse than a lot of them.

2.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Was once a great kiwi company who cared about their employees and community

Cons

Now is just focused on competing in America. Has lost/sold its soul. Big promises to employees, little delivery.

2.0
Jul 22, 2025

Used to be great, now it's just stressful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty good with extra leave and health insurance.

Cons

Things really depend on the team, but since the new US leadership took over, the culture has taken a hit. There’s a lot more pressure to work overtime, and expectations have become pretty unrealistic. It used to be a supportive, collaborative place, but now it feels like we're all competing against each other for performance points. The system is set up so that no matter how well everyone does, someone will always end up at the bottom — which just creates stress and fear. Instead of helping each other out, people are focused on hitting their own targets. It’s a tough environment that’s starting to wear people down.

Viewing 160 - 162 of 1,644 Reviews

Glassdoor has 1,737 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.