Xero reviews

3.5

60% would recommend to a friend

(1,644 total reviews)
avatar

Sukhinder Singh Cassidy

52% approve of CEO

45% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jun 19, 2025

Great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Generally Xeros are great to work with

Cons

- Typically larger company frustrations - difficult to get things done, lack of alignment between teams

2.0
Jun 12, 2025

The culture shift has made the workplace really depressing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good number of user base, big in the market, good peers

Cons

Random subjective decisions made by leadership, and don't really care about actual customer experience. The culture has shifted—everyone feels their leadership is unhappy about their performance. Management seems to undermine rather than uplift, handing out low ratings and showing satisfaction with only a small minority. It’s demoralizing, and it's unclear who’s truly performing versus just playing politics. Teamwork has been replaced by judgment and competition. It’s sad to see a once-satisfying workplace become a place where most people stay just for the paycheck.

Viewing 181 - 183 of 1,644 Reviews

Glassdoor has 1,737 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.