Xero reviews

3.5

60% would recommend to a friend

(1,644 total reviews)
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Sukhinder Singh Cassidy

52% approve of CEO

44% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Smart and interesting people to work with. That's what kept me here so long. The work itself is great too. Still a leading NZ tech company. Great WLB.

Cons

Pay. Yes Xero is unable to compete with many companies that poach employees (especially a problem since remote work started). However I want to specifically highlight unfair pay gaps **Within Xero**. 4 years ago I observed some senior (and lead) engineers earning less than mid-level engineers. I.e. some people were earning more than others 1-2 levels above them. Makes no sense! I asked my manager at the time about this, and was told the company struggled to increase the pay of existing employees. Especially those on older/larger teams. I naively thought this problem would resolve itself over time, especially with the increased focus on standardisation and new processes around employee retention. Unfortunately, it is still very much a problem. Not just between mid/senior/lead engs, but new grads now earn more than some associate/mid level engs (same 1-2 IC level difference). The root cause seems to be employees accepting minor bumps in pay or even promotions without a pay bump (i.e. title change only), while new hire offers have increased. Personally when I was promoted from mid to senior, management tried to gaslight me into accepting a salary below the senior minimum, by talking about the recent layoffs at the time. When the entire point of the layoffs was to increase retention budget.

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Glassdoor has 1,737 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.