Xero reviews

3.5

58% would recommend to a friend

(1,646 total reviews)
avatar

Sukhinder Singh Cassidy

50% approve of CEO

43% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Sep 10, 2013
Recommend
CEO approval
Business Outlook

Pros

I recently completed the interview process and am excited for my start date to come. I can honestly say that I've never been more excited to start a new job. It is clear that their philosophy is happy employees make great employees. I could see this in the people that I had interviewed with. They were interested in finding out who I am and what I have to offer, as opposed to how well I can answer obscure interview questions. Everyone I talked to built my excitement by the way they talked about the company and how much they enjoy working for Xero.

Cons

None that I'm aware of.

2.0
Jul 25, 2023

Steady decline

Recommend
CEO approval
Business Outlook

Pros

Xero has had a pretty solid work culture particularly in the engineering space. Empathetic leaders and great opportunities for growth. Not anymore

Cons

Whilst we're being told that the net nPS score will slide or is expected when a major restructure happens, this is just the executive leadership making themselves feel better. You can see the slide in Glassdoor overall score start to really decline from late last year and coincide with new CEO joining and starting to bring on US leadership in product. Change can be good, put the fundamentals of what made Xero so great are declining dramatically. The recent restructures were shambolic, great leaders were let go and questionable appointments were made particularly in engineering. It's just demoralising and next level nepotism. Senior leadership appears out of sync as they figure out how this will all work, treating people like numbers ain't going to end well. There are still some super smart engineers I know of hanging around until their next opportunity. Good luck attracting talent guys

Viewing 241 - 243 of 1,646 Reviews

Glassdoor has 1,739 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.