Xero reviews

3.5

58% would recommend to a friend

(1,646 total reviews)
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Sukhinder Singh Cassidy

50% approve of CEO

43% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Feb 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Some team mates from legacy times, there really are no pros

Cons

Toxic positivity, toxic culture, new managers with no skills, managers set their own rules outside the company, HR (PX) know of problems but are the companies puppets and cover for incompetent managers, ultra low pay for industry, roles and expectations, training is not relevant to positions, high staff turnover due to manager problems, they say career progression for everyone but very few people ever get to move up, female colleagues struggle to move up even more as females are rarely promoted in the sales team even though better results, tech supplied to do job is now watered down, in office requirement but not enough space to people to work in Sydney office, company is no longer client centric or 'human', company has no values or morals, the culture that once was is no more, the principals the company was founded on are a distant memory, directives are manic and out of touch, decisions for Australia are all made in US with no concept of client and industry, internal staff suspect a lot of these reviews are written by the comany to up the rating

5.0
Jan 27, 2025

Best culture

Recommend
CEO approval
Business Outlook

Pros

Strong leadership that cares about employees and customers, smart co-workers, probably the best culture I've ever worked in

Cons

The usual international issue with cross-border calls and the challenges of time zones (but this is handled considerately)

4.0
Jan 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Plenty of time to learn and grow Take care of both business need and employee needs good benefits like health insurance, life insurance, EAP, learning budget, 5 day Xtra leaves per year

Cons

Hard to advance to leadership role (team lead/lead engineer) from a senior engineer Lots of time spent on regulatory requirements

Viewing 262 - 264 of 1,646 Reviews

Glassdoor has 1,739 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.