Is Xerox a good company to work for as a Client Associate?

Client Associate professionals working at Xerox have rated their employer with 3.6 out of 5 stars in 644 Glassdoor reviews. This is a higher than average score with the overall rating of Xerox employees being 3.3 out of 5 stars. Search open Client Associate Jobs at Xerox now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at Xerox .

Does Xerox pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at Xerox with 3.5 out of 5 stars based on 644 anonymously submitted employee reviews. This is 15.4% better than the company average rating for salary and benefits. Find out more about Client Associate salaries at Xerox.

How happy are Client Associate professionals working at Xerox?

54% of Client Associate employees at Xerox would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Client Associate professionals have also rated Xerox with a 3.6 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.6 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (109) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 694 reviews)); "Benefits were good and then" ((in 368 reviews)); "Work Life Balance is good and there is room for growth" ((in 330 reviews)); "Training was good and lots of help if you needed it" ((in 232 reviews)); "The legal department was fairly collegial and there were good work from home options." ((in 177 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 609 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 361 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 245 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 189 reviews)); "Constant reorganizations and layoffs." ((in 183 reviews))

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Xerox Client Associate reviews

3.6

54% would recommend to a friend

(644 total reviews)

Louie Pastor

100% approve of CEO

45% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Career opportunities

3.0

Senior management

Client Associate employees have rated Xerox with 3.6 out of 5 stars, based on 644 company reviews on Glassdoor. This indicates that most Client Associate professionals have a good working experience there. Xerox is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

644 reviews

2.0

Oct 23, 2025

Wasn't fun

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Full time. That's all I can think of.

Cons

Not a flexible shift. Be careful some managers might be out to get you.

3.0

Oct 5, 2025

Pushing out talent with hopes of AI

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Machines are easy to repair

Cons

Insane metrics Constant layoffs Pushing to teach AI

3.0

Sep 26, 2025

Good Culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Commission structure is very rewarding

Cons

Tough Deal cycle. Constant company changes

Viewing 7 - 9 of 644 Reviews

Jobs at Xerox

Print Production Associate

Production Services Associate

Production Operations Associate

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Xerox Client Associate reviews

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Wasn't fun

Pushing out talent with hopes of AI

Good Culture

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