Xerox reviews

Xerox is dying from two fronts, one a internal cancer infecting the core of the workforce, the lack of meaningful communication on most levels and the fact that management has put on collective blinders to this fact has rendered knowledge a fractured tool within the ranks. Second is a solid strategy and focus of Xerox’s position in the market. The document company, The copier company, The (fill-in the blank) the company, Xerox is trying to be a jack of all trades and has loss focus on innovation this has lead to a weak amalgamation of services that leave the associates to provide with little corporate backing.

I thnk Xerox lost touch with the real world some time ago. Management still talks the same about moving forward with technology, being inovative, & offering customers services that will increase their business or effectiveness. Unfortunately they lost touch with the real people who deal with, communicate, & work directly with the customers on a daily basis. No one comes to ask us what we think about how business is going & what customers tell us about what they want & think, I think management would be surprised. There are too many broken, outdated, & complicated processes in place which hampers us from doing an effective job. We get in our own way with internal barriers that make daily work difficult. We used to feel valued & appreciated. Now it seems we are devalued as meanial task workers who may be laid off or reassigned new job roles that will most cetainly mean pay cuts, while corporate management still receives huge salaries & bonuses.