Xerox reviews

3.3

45% would recommend to a friend

(9,135 total reviews)
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Louie Pastor

86% approve of CEO

32% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews
4.0
Dec 14, 2011

Rewarding

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxed, Practical environment to work in

Cons

Slow paced, recent competitive struggle

3.0
Dec 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Well known brand that opens doors; Large customer list from which to provide new, value-added services; Good people; Okay products; Proven ability to manage large fleets of printing assets. Trying to get out of the printing rut with the acquisition of ACS...but at the cost of a lowest cost, low margin alternative which is ripe for replication but not structured for such and does not play well with the traditional Xerox business.

Cons

Management culture in decline. Too many VP's and a culture around that is very political rather than customer/business oriented; the Peter Principle being practiced perfectly . Narrow focus on printing hardware puts them at great disadvantage for systems business and long-term growth is dying with the reduced need for print; Upper management too narrow in their backgrounds to understand emerging technologies and businesses. No longer have deep services and operations capabilities...generally large, unsophisticated customers are buying 1990's solutions. Major global weakness in that Fuji-Xerox controls the Asia-Pac markets so true "global" solutions and opportunities do not exist for direct sales. Current tendency to want to outsource everything to Mexico and/or India.

Viewing 8812 - 8814 of 9,135 Reviews

Glassdoor has 10,145 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.