Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

45% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 705 reviews)); "Benefits were good and then" ((in 368 reviews)); "Work Life Balance is good and there is room for growth" ((in 332 reviews)); "Training was good and lots of help if you needed it" ((in 236 reviews)); "Flexible work timings and work from home" ((in 175 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 620 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 372 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 233 reviews)); "Constant contraction and layoffs." ((in 193 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 187 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

What are the top reviewed Xerox locations?

Rochester , Webster , New York , Wilsonville , Houston , Dallas , Raleigh , Norwalk , Colorado Springs , Chicago , Lexington-Fayette , Los Angeles , Cary , Charlotte , Portland , Atlanta , Federal Way , Tigard , Cherry Hill , Bolingbrook , San Antonio , Indianapolis , Phoenix , Austin , Washington , Grand Rapids , Nashville , Lacey , Lewisville , Denver

Xerox reviews

3.3

45% would recommend to a friend

(9,135 total reviews)

Louie Pastor

86% approve of CEO

32% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

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Veteran status

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews

4.0

Jun 30, 2013

Make the customers happy.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

5 weeks paid training. Easy job talking to customers. air conditioned. If you get 10's on customer satisfaction surveys, you get bonus, snickers and monster drinks. The supervisors pay is based on the customers review of the rep after calls. I kept mine 100%, and got to show up late each day for weeks, take lots of breaks, free pizza, etc...just pass your survey. It's straightforward $10/hr. To make the customer happy.

Cons

You are 1 person in a call center of 800 people, you don't matter much, just do your job. Impossible to change your work schedule, benefits are pointless, (co-pay) and you are stuck in a cubicle talking to aggravated customers 9.5 hours a day, 5 days a week, MANDATORY overtime, NO part time allowed. They say you can move up or onto any job assignment at any location in the world after 6 months,

1.0

May 20, 2013

Organized Chaos

Tier i - computer support

Recommend

CEO approval

Business Outlook

Pros

Coworkers have a wealth of knowledge, Competitive Salary, Decent Training before putting you on the phone.

Cons

No chance for upward mobility. Corporate Culture is damaged. Lots of Racism/Bigotry. Company insists on keeping staff who are damaging the company, and will let good staff go. Company runs afoul of labor laws including Title VII and CT laws. The management plays favoritism with staff, certain staff will continuously get bonuses while other top performing staff get nothing, or gets written up.

1.0

Apr 29, 2013

Steer clear of this death spiral

Program manager

Recommend

CEO approval

Business Outlook

Pros

Hard to come up with pros at this point - those who do still have a job on the technology (printing) side don't have to work too hard leaving ample time for activities outside of work or job hunting.

Cons

The promise of joining the legacy technology business to bpo outsourcing company ACS has been a disaster. Printing revenues are declining faster then jobs can be eliminated to reduce overhead and the low-skill, low wage work that ACS brings to the table can't sustain the employees of the combined companies.

Viewing 175 - 177 of 9,135 Reviews

Jobs at Xerox

receptionist / front desk

Xerox

Xerox reviews

Company ratings over time

Ratings by demographic groups

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Make the customers happy.

Organized Chaos

Steer clear of this death spiral

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